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April 2024 by Mary Briggs
Needed advice on a repair and Bill was very helpful.
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April 2024 by Tim Breitwiser
Didn’t think for a second that that we could afford Lazy Boy but Darrin set us up with an incredible recliner & chair that fit our budget perfectly.
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April 2024 by susan Stine-Johnson
Great shopping experience! No pressure by salesperson. Very enjoyable
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April 2024 by FRAN HOWARD
Had a very good experience. Bought a beautiful leather recliner. William was so nice and helpful. I was disappointed in the delivery choices and costs. Even when my husband came to pick up this heavy piece of furniture, he had to load it up himself!!!!! No one there could help him.
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April 2024 by Bryan Lake
Very well done, and enjoyed working with Calvin who knew product well and did a real good job.
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April 2024 by K Sti
Furniture is great they just don't seem to have a clue on how to care for their supply chain. We ordered one couch and were told repeatedly that it was coming on x date only to have it moved out many times. Then our next couch we ordered we were told it would be in at the end of the month and got a call the next day saying it was in and ready to be delivered, almost a full month before the end of the month. Great to get it early but how can you not know that something is in route and about to be delivered to the store!?
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April 2024 by Jacob Verschueren
Brendan did a great job setting us up with a great recliner. Their price match policy helped us save a lot.
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April 2024 by John Chang
We were there to cruize for recliner options, and ended up getting one open box from show florr, Darren help us through finding and pricing and discounts as well as selling us the extended warranty.Super helpful and flexable, great customer support from begin8ng untill picking up process.Super comfortable recliner full leather with warranty for 5 yrs to come being in muti pet home, it will be useful!Thanks
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April 2024 by Mark Fettig
Darren and Chelsea were fantastic to work with. Great place with great energy.
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April 2024 by Lee Miller
This experience could not have been better!! Our salesman, William, was great. Not only was he very helpful, he was knowledgeable. He gave us our space to shop, then checked in with us a number of times. It’s not every day that you buy a set of new furniture. Highly recommend the Grand Rapids MI location & ask for William.
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April 2024 by Marc Crooks
I was very pleasantly surprised by the assistance provided my the sales people. Ms. Megan and her shadow, Taylor, were very helpful, and Derrick was quite helpful as well.Now, everyone knows that La-Z-Boy is relatively expensive. This weekend they were having a 20% off + 15% off Easter sale.IF they were a bit less expensive they'd receive 5/5 stars. On the flip side, their furniture is very well made....
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April 2024 by Andrew Collier
Went to look around and buy a couch and ended up getting a custom designed couch from Hannah in the design studio. She was so helpful and really helped us visualize how it would look with her computer designs as well as educated us on what fabrics would hold up best with our dogs and baby. She was amazing, I highly recommended using her for any of your needs!!!! Thank you Hannah and the team for all the help.
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April 2024 by ZEFF ,CoG
Helpful,experienced, pleasant staff.found what i wanted and helped me load it..
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April 2024 by Darren Williamson
Staff here is great. Pricing is better than I expected also. Love the quality that they have a great warranty
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April 2024 by Karen Harvey
Darren was fantastic. He listened, he pointed out different couches for me to look at and try, but did not hover. Excellent sales rep.
