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May 2024 by Dj H
The staff was extremely helpful and I got what I needed and was in and out in a jiffy
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May 2024 by Jacob C
Fantastic customer service. Not a single store left in Grand Rapids like this. True to heart. Don’t shop anywhere else for your hardware needs. I’ll be coming here from now on. Support your local shops, not corporations.
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April 2024 by Donna Lynema-Buchanan
Always helpfulVey informativeCarry only the best reliable productsExtremely knowledgeableAnd patience is their virtue
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April 2024 by Platinum
Large selection, & Max was a great help in finding what I needed. Highly recommend!
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March 2024 by Star
First time in the store and found what I needed right away. Friendly atmosphere. Convenient location.
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February 2024 by Dan Maly
This place has been serving downtown GR for something like 150 years! Companies that have been in business that long have certainly got what it takes to keep customers coming back. I know that I’m at least the third generation in our family that shops there.Every time I go in here, I leave with what I came in for or a reasonable substitution. The staff here is helpful, courteous and knowledgeable. If they don’t have it, they’ll order it (and not some cheap thing that breaks in transit). Quality products, fair prices and conveniently located (not in a strip mall somewhere)… really close to downtown Grand Rapids at Leonard St and Front St (NW corner)… you’ll see it. Stop in.
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January 2024 by karey West
Always friendly helpful staff. This is my hardware store! I don't go anywhere else, love this store!! Big ? up!
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January 2024 by James P
Very helpful and friendly staff
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January 2024 by Michael Belcher
They were very helpful in trying to find the right part I needed, they didn't have what I needed, but directed me to Modern Hardware where I was able to find what I needed.
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December 2023 by christopher mayhew
Great family run hardware store. Very helpful people!
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December 2023 by BabykittenOMG Baby frogs for life
Great place! They have a huge selection. My husband sent me with a list and they took me to everything on my list or gave me other options. They were SO helpful and very nice. It's the only hardware store we shop at!! I'd definitely recommend them!!
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November 2023 by Boom Beard
For a small hardware store this place is great. Not only do that have everything you need at the store the staff is knowledgeable and super friendly! I get to use this store for work but I also use it for personal projects too! If they don’t have it, they will order it for you!
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November 2023 by Rayanne Rzepka
Always super helpful and willing to get you what you need. Janelle is the best!
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November 2023 by Richard Lamos II
Went in for a nut and the helpful gentlemen showed me where it was and gave it to me for free. What a great experience I will definitely be back for bigger needs
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November 2023 by Tsadaqah
Always, very polite, very friendly and very helpful.
