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“Wonderful place to go to, they take care of you immediately if it's possible. The gal here, very intelligent and knows what she's doing. Good place to go.”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“Bro, I swear to god. These guys are the best. They have been extremely helpful with finding me the best phone that fits my needs. These guys have been super helpful with any questions I've had and also treat me like family. I cannot recommend them enough.”
“I spoke with lisa, and she was extremely helpful. She knew exactly how to take care of my needs. 10/10 reccommend this location. The store was clean, and the staff were all friendly and attentive.”
“Came in this morning with what I thought was a serious problem but Jordan fixed my problem in no time. Extremely knowledgeable and professional and cannot thank her enough. Outstanding!”
“Great Customer Service, i prefer working with Victor he has patients, he will make sure your questions has been answered and the reason for your call has been resolved before disconnecting call.”
“EDIT: The store is under new management, I stopped in to have this conversation about this service and they were super apologetic, took responsibility for the reps poor service and dealt with my matter expeditiously. If this is the service to expect in the future, 5/5 stars all around. The new manager, Joseph, is knowledgeable, personable and all about customer service. This will stay as my future service location. THANKS GUYS!”
“I feel absolutely compelled to sing the praises of Justin Sharrow.Justin has been an absolute dream to work with.From the minute that I met Justin he not only was super easy to talk to, he really listened to my concerns and had solutions for problems.He stayed late, came in early and all to just help me give the best possible experience to our guests. He went above and beyond to ensure a good outcome for this upgrade.Give this man a raise.Thank you so much for employing someone like him who does your brand proud.”
“Nice caring person works there he helped me a lot at the Burton and Kalamazoo area he the dude to go to he will hook you right up the nicest person in the world I ever met”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“As an existing Verizon customer, I visited this store after a frustrating experience at the Apple Store regarding the battery life on your IPhone SE. After a short wait, Charles approached me and carefully listened to my issue. He immediately acknowledged my stated desire not to buy a “new phone” as Apple had pushed. He looked through my settings and made some VERY astute observations and modified some settings with my permission. I am happy to report these changes were effective and I am one VERY satisfied customer. Thank you CHARLES!”
“Staff were knowledgeable and professional. I was actually one of those idiots who set his phone on top of his car and drove away. Not realizing. The phone was on top of the roof until I got back at my driveway. The staff were very helpful. Getting me my replacement phone and I will most definitely be visiting the store again. Because of how the staff treated me.”
“There is no getting out of this place quickly BUT they have solved complicated issues for me. This store on Kalamazoo Ave is the one to go to if you have a problem with your phone. I had gone to the little Verizon store on Byron Center Ave by Gezon and they are not authorized to repair or troubleshoot phones.”
“Thank you so much for coming out and fixing the damage to my property due to moving cable lines from one pole to another. I did have to call and complain but within a week they fixed it and looks great and now eventually I can mow my grass. ?”
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“Every time I come here, John is usually the one to help my family and I. He is INCREDIBLE to work with! Very fast and knowledgeable at his job, and fun to talk to as well! 10 stars out of 5 for John”