9AM - 5PM
2838 E Beltline Ave NE, Grand Rapids“We always get great, caring service from Robert, and from other members of his staff, like Janet, who works with Medicare plans. They always answer questions promptly.”
“I had the pleasure of working with Tori on a new auto owners policy. She was fantastic in making sure all of my questions were answered, and made me feel confident in my decision to go with State Farm. Look to her for all your insurance related needs!”
9AM - 5PM
4310 Leonard St NW, Grand Rapids“There customer service is great. Anytime I've had questions the get me a answer in a timely manner which is a great thing to have as a company. Thank you for being there all the time for any need needed”
9AM - 5PM
5300 Northland Dr NE, Grand Rapids“Christopher is an amazing honest hard-working great communicator he insured me that everything he printed out would still be the same when it came down to it and so far it has been absolutely what he said perfect thanks again Chris”
8:30AM - 5PM
5234 Plainfield Ave NE suite c, Grand Rapids“Insurance Advantage has been my insurance agency since 2000. They check with multiple insurance companies to find you the best rates and coverage for your home and automobile. Bryce is a very helpful insurance agent. I highly recommend Insurance Advantage Agency for your insurance needs.”
9AM - 5PM
1549 Michigan St NE, Grand Rapids“I’ve been with this agency a number of years now and I’m continuously impressed with the staff’s willingness to help you out during hard and trying times. Shout-out to Heather specifially! She’s always there to help me out in a pinch and I’m so appreciative”
8AM - 4:30PM
2401 E Paris Ave SE East, Grand Rapids“Joe from Auto Owners was the best claims adjuster I have ever worked with. He made the whole communication, procedural and payment process super smooth as job progressed. Customer Service is obviously a top concern for AO Insurance and I will always have them as my insurer. Thanks again Joe! Top notch job.”
9:30AM - 5PM
4215 Division Ave S, Grand Rapids“Go speak to Valerie she'll take care of you, LOL. I will have no other insurance then AAA, it's a couple extra dollars, but in one month I've called them three times already. Twice for a jump in one time to get me out of a locked car. Who knows how much I would actually use them if I actually travel.”
8:30AM - 5:30PM
0-81, Lake Michigan Dr Ste 120, Grand Rapids“Kari with AllState has always handled any request or question promptly. She is friendly and professional. I feel very confident referring her for insurance needs of others I know. Highly recomend.”
8:30AM - 5:30PM
2560 E Paris Ave SE, Grand Rapids“AAA pulled through and I was able to get International Drivers Licenses. Member representative Daevon Pettas was patient and amazing. Staying past closing to get everything done for me so I could travel the next day! Above and beyond customer service!”
“We cannot say enough good about Corey. Very attentive, helpful, and knowledgeable. Our first and only recommendation for anyone looking to check out insurance quotes. Thank you!!!”
“Best place to go to in town! Linda the lady that works at the office knows her job well. She gets me in and out fast with great price insurance. I will only go to this location.”
“I normally dread calling Priority Health. In the past I have had to wait up to 30 minutes to speak to someone. Yesterday, however, I needed to call to clear up a discrepancy between an EOB and a provider bill. (They didn't show an HRA payment which Priority said was made.) I called on Tuesday morning near 9am. I waited less than five minutes to speak with someone. She took immediate action and set up a three way call between myself, the provider, and her. She found and gave them all of the relevant information. Today, I logged onto the provider website to pay what I thought would be just a portion of my bill (since they had the amount incorrect). They had already made the change!!! The amount shown was correct. I didn't take the after call survey yesterday, but luckily I wrote her name down; THANK YOU Patty C. for solving this problem for me so quickly and effectively! I hope Priority Health recognizes your extraordinary customer service!”
“Vito Barone was very efficient and professional! I appreciate you getting me the lowest rate possible for the best coverage thank you so much for all your help!!!”
9AM - 5:30PM
1616 Leonard St NW, Grand Rapids“Absolutely phenomenal experience with Allstate Insurance! As a lender, it's crucial for me to ensure my clients are well-protected, and I trust Grand Rapids All State implicitly to deliver top-tier service. Their team goes above and beyond to tailor insurance solutions that perfectly fit each client's needs, offering comprehensive coverage at competitive rates.
From the initial consultation to policy issuance and beyond, every interaction with Grand Rapids Allstate has been nothing short of exceptional. Their professionalism, expertise, and dedication to client satisfaction truly set them apart.
I wholeheartedly recommend them to anyone in need of insurance services. Whether it's homeowners, auto, or any other insurance need, you can trust them to deliver five-star service every time.”
9AM - 5PM
1235 Fuller Ave NE, Grand Rapids“Cody and his team are the epitome of professionalism. At, Cody Ruple - State Farm, you can be rest assured that the best agents are looking out for your interests. My favorite agent is Bill. Bill is very intuitive, forthcoming and knowledgeable. It’s refreshing to have the folks at an insurance company that treat you like family and not just another client.”
9AM - 5PM
6254 28th St SE Ste Se, Grand Rapids“Top notch! Friendly, fast, very informative and willing to answer even the dumbest of questions. Working with Ray has been an absolute pleasure. Nothing but good things to say!”
“The Representative was very knowledgeable. He listened to my issues and was extremely helpful in finding solutions. Signing up for health insurance was a breeze with this agency. The online platform is user-friendly, and I appreciated the transparency in explaining different plans. Definitely made a typically complicated process easy to navigate.”
“We have been customers of Meemic since 2013 and I think we have been with the Brian O’Neil Agency for about 5 years. I love working with the local agency because they are VERY responsive, positive, pleasant to talk to. I cannot think of a negative experience I have had with anyone in the team. ?”
“Toni at the Standale location went above and beyond to ensure a successful transaction. If you want someone who will treat you right and "like a brother", choose Toni at Star Title!”
“I had read reviews before calling to give them the information required for a report of coordination of benefits. Basically they wanted to know if I worked or had the possibility of other insurance besides being on my husband's plan. I've been having seizures that resulted in several claims so I'm assuming they wanted to know what was going on. Either way we called we were helped right away. Gave them the info they wanted and I also needed an mri that will cost 3033 dollars and they will be covering it all. So I'm very happy about that. We have a mercy health plan via ASR through my husband's employer. I wanted to leave this review because I was expecting this interaction to be a nightmare based on other reviews but it was very pleasant. They were quick, helpful, and polite. I'm not invalidating others experiences I just thought folks should know that it's not all bad.”
“We were referred here by a friend after our homeowners insurance policy jumped 80%. I've been incredibly impressed from the first call, to reviewing our options and proceeding with a quote for auto, homeowners, and umbrella. We are saving hundreds of dollars. The customer service and communication is top notch and I highly recommend them to anyone looking to compare insurance quotes.”