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February 2024 by Brian Hamilton
Great tax preparer and human being in general Robert Birr. Professional and courteous staff. Obviously would like to pay less also, have some coffee and donuts!
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January 2024 by J Cru
Great customer service
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May 2023 by Eric
HR BLOCK WILL ROB YOU!DO NOT BE FOOLED!HR block advertised and I was led to believe that if I had less than three W2 forms, my fee would be $85.I presented one W2 form with less than three months of work BUT HR block charged me $175.I feel so taken advantage of that I cried afterwards
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April 2023 by Eric T
HR BLOCK WILL ROB YOU!DO NOT BE FOOLED!HR block advertised and I was led to believe that if I had less than three W2 forms, my fee would be $85.I presented one W2 form with less than three months of work BUT HR block charged me $175.I feel so taken advantage of that I cried afterwards
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April 2023 by EasyWisdom
HR BLOCK WILL ROB YOU!DO NOT BE FOOLED!HR block advertised and I was led to believe that if I had less than three W2 forms, my fee would be $85.I presented one W2 form with less than three months of work BUT HR block charged me $175.I feel so taken advantage of that I cried afterwards
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March 2023 by Alissa Johnson
Great place to get taxes done. Awesome staff!
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February 2023 by Tabetha Gable
Been with H&R many years! Jay Vanderboon is fantastic!
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May 2022 by Brenda
I have previous filed a return on the IRS website however I was provided with a corrected W-2 form for my employer and wanted to file an amended a return .I had an appointment yesterday at 7 PM to do this with H&R Block on Plainfield in Grand Rapids Michigan. When I sat down with the tax preparer he told me it would be easy but that he would do it tomorrow if I leave all my stuff with him. I originally made his appointment to have it done that night but I agreed and he said they would be ready by 5 PM today when I was able to go and get them after work. I went into the office today at 5:00 and after an extensive amount of time looking for my tax paperwork. I was told no one has done it. The tax preparer named Jim was brought to the front I reminded him that I sat in his office that he asked me to leave the information with him and that he would have it done at five. He said he hadn’t had a chance and walked away . I was given the option of leaving my information there and coming back tomorrow or Sunday however I am getting surgery done tomorrow so I will not be able to go anywhere for the next few days also I don’t know that I trust them. I think it’s terrible that they wasted my time like that and I don’t understand why it couldn’t of been done at 7 PM when I had an appointment. I was gracious enough to wait for the next day and no one even bothered with it.
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May 2022 by De La Cruz Contracting LLC
Jay was very helpful answered all of our questions. Helped us maximize our return for last year.. And make good decisions for improvements on next years taxes.
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April 2022 by Andrea Miner
The service is fast and thorough and I feel like my tax preparer was knowledgeable. When he wasn't sure about something, he looked it up and explained it to me.
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April 2022 by Kim Taylor
Jay did an exceptional job of explaining and figuring out our complicated taxes.
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March 2022 by BabyGirl Lette
John was super helpful and very polite definitely going to have him do my taxes next year!
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March 2022 by Amanda Crowley
Jay was awesome like always and I have been going though H&R Block for the last probably 15 years.
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March 2022 by Christopher Pickle
Quick service, super thorough, and really great staff that wants to converse and connect with there customers, super friendly.
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March 2022 by Amy Hamilton
Check them out at Better Buisness Bureau website ....ill give you a hint: Not Accredited and F rating.... dont go here!!!