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March 2024 by Brandon H
Don’t trust them they are crooks definitely bad business. They will try and steal your car watch them
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March 2024 by Rhonda Zolman
I don’t normally leave reviews but this ABSOLUTELY deserves one! Unfortunately, my day started with a car that didn’t start! (Krike! One of those days!!)So I called Mercedes Roadside assistance & they proceeded to send someone out to help… the first “assistance” arrived w/ a mini van who had to call me to figure out how to start the car manually (ie. car has push button start, so I explained how to pull off the cover & insert key) any way… he attempted to jump start the car w/ a 4 cylinder minivan …after 20 minutes, my car still wouldn’t turn over … he proceeded to say that he couldn’t do anything more and to call Mercedes Roadside assistance again and drove away.Now the good part! I called Mercedes Roadside assistance once again… and they once again dispatched another company to help…. HOWEVER, this time, I was lucky enough to get H-D Recovery Towing & Roadside assistance! From the first time I talked to them over the phone, I immediately knew things were going to be OK! My towing driver knew more than I could have ever asked!!! From the opening conversation, to the time I met him in my driveway, I felt at ease! Thank you Sam!! I don’t know your last name but I am soooo appreciative for your kindness and care!! Thank you!If anyone needs assistance w/ their vehicle, I highly recommend them! Ask for Sam!
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March 2024 by Jim Foltice
My trucks front driver tire exploded on the highway and was stuck in a really dangerous spot. The driver, John got out and put himself into harms way on the side of the highway to get my truck towed. He was awesome, really fast and a good dude. If you need a tow truck, John is your guy!
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March 2024 by Fred Flintstone
Randy was awesome. He was very helpful and went out of his to see if he saw what was wrong with my car. Very pleasant person. I thank Randy again for taking good care of me.
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March 2024 by Sheree’ Niblack
I want to make sure everyone who has a opportunity to work this company knows about Ms. Tomi. Her willingness and ability to help navigate getting my vehicle back was far above and beyond anything I could ever imagined.I will always make sure to send or share this company any time I can!!Thank you for your service and outstanding work!!!Blessings,S.N
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March 2024 by Tammy J
I received towing service from HD Towing and Recovery twice, about two weeks apart, by requesting service through my insurance, and both times, they were great experiences. They were easy to get in touch with after being dispatched, friendly over the phone, and their tow operators followed up to ensure smooth pick up. They were kind and handled your vehicle with care.
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March 2024 by Angel Garza
My 2014 audi q7 was stuck at work they brought it to my house quick and efficient no damage aswell thank you HD
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March 2024 by Larry Jannereth
They are the best
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February 2024 by Ben Grostic
Excellent and prompt service to tow my car. Very friendly and professional service! Would definitely call this company again.
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February 2024 by Sarah Dorris
I want to give a special shout to Randy for making sure my vehicle got started. Also aired up my tires such a gentleman. Thanks for going above beyond making sure I made it home safe with a phone call there are still some great people out there very professional even when I was very upset I will always recommend HD Towing and Recovery. Thank you Randy
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February 2024 by Jai Jai Walker
Sam on time and great attitude ?
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February 2024 by motoman 714
DO NOT USE THIS COMPANY! Call your insurance provider to have them find another tow company to help you. Drivers are careless. Destroyed my vehicle by flat towing it without pulling drive line. Tricked me into signing there no fault contract. Then the owner said he could still work with me on fixing the damages. Never returned my 4 calls.
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February 2024 by Vanessa Gonzalez
Prompt
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February 2024 by Audrey McCarty
Although it took over 3 hours to get to me, as I was in no danger, and the roads were horrible. Sam showed up smiling, and talked me through everything. He was very professional, and kind. Thank you HD Towing!
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February 2024 by Joey Payne
I put in a service request knowing I'd have to wait a long time, since the weather was bad. I had to wait 3.5 hours--which, again, isn't a problem in itself, as I planned ahead and put the request in early.But when they showed up, the told me I needed a winch job, and not a tow, and that they therefore couldn't even move my car. They made me put in a whole new request to wait and have someone sent in all over again.
