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March 2024 by Francis Lavoie
Very good people to deal with. Was there right on time loading an Antique car on a semi. Thanks you guys! Really appreciated.
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March 2024 by Adam Bouwens
Professional, friendly, reliable, and reasonably priced tow service.
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March 2024 by Clayton Penner
Excellent company
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March 2024 by Jamie Halsted
Amazing response and very friendly! Very trustworthy and helpful. I would recommend Hansen Towing, hands down. Thank you SO MUCH to the Hansen family and Hector for ALL your help!
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February 2024 by Joe Graves
Great service and awesome drivers. Chris is super stellar to work with. Hopefully I'll never need them again...
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January 2024 by Michael Francis Lessens
Great to have the very business owner/partner helping out. [I need to amend this (December 31, 2023)]. UPDATE: I was impressed by the very business owner being on-call, himself as I mentioned and he did what he could to jump my car. I don’t recall him charging me for this service. I hope my insurance company still has this company on its list of go-to wrecker services. Again, I say, I am impressed with this company. If your towing service says Hansen Towing will be working with you, don’t worry be happy. Be happy now.
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January 2024 by anjoanea johnson
Nolan was great help highly recommend this towing company ‼️‼️‼️
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December 2023 by Jodi Smith
We were stuck on the Highway on I-96 when the car just died while doing 80mph.we were waiting to get a tow,Hartford insurance called Hasens who were phenomenal. Hector came and got us all out of the cold and then took us to Muskegon. He was the NICEST GENTLEMAN. He's the greatest with the publicMay God bless you all
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November 2023 by Ayman Abulwafa
First I wish if i didn’t have to write this review, because I totally understand how it affects business. But anyone in my place would do the same. First I was taking my wife to the hospital and got a flat tire, so Hansen came to tow the car as shown in pictures. And damaged some of the trim in the back and front and broke my wheel cover which I am not worried about. So they paid for repairing the back part and the front part NO. My car is new, and this is very disappointing to me, so I don't want anyone else to have the same experience. I am about to file an official complaint to my car dealer who sent me this towing company. Very disappointing.This is not underneath bumper, this is side. And the wheel cover. You didn't mention that.Your employee told me that I will ruin my rim if I drive it on flat ( which your employee recommended)Before I put my review I made sure to contact my car dealer, and they confirmed that your company rejected paying for the front damage repair. ( that is caused by your towing company )And no one even called me to apologize for the rear or front repair.I think your company can still make this right !Trust me I'm not going to waste my time to put this review, if the damage was there before towing.All this damage from towing %100.
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October 2023 by Kaitlynn McCauley
Accidentally locked my keys in my trunk (1st time this has ever happened) and had originally called a different company but went with these guys instead. They charged me $65 compared to the other company that wanted $250. The guy who unlocked my car was fast and friendly. 10/10 great experiences considering the day I was havingService: Car lockouts
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September 2023 by Kris Bahner
Hansen Towing & Recovery offers outstanding service. I can't say enough good things about the company. Hats off to Chris Hansen!
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September 2023 by Leah Hansen
I feel like I should get a discount by now with as often as I use them lol. Idk what that says about my driving lol. They’ve had to pull me out of driveways multiple times in the winter while delivering my Amazon packages in the middle of no where (and other locations as well) each time they’ve pulled me out they waited and followed me for awhile to make sure I was okay.
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July 2023 by Bill Waite
My 1967 Sunbeam Tiger suffered some sort of electrical failure on my way home from the British Car Show at Gilmore Museum. The car is insured with Hagerty Classic Car insurance. They got in touch with Hansen Towing, a company they trust for their high quality service. Within a relatively short time Chris Hansen drove up and did a fantastic job getting the car on the trailer and safely home. Chris was very careful with the car and now I know why Hagerty trusts them for classic car road assistance. Thank you Chris Hansen!
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July 2023 by Michael Dean
Brendan was on-site within 10 minutes of me calling and had the tire replaced in less than 10 minutes. Excellent service and very friendly/professional driver! Thanks
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July 2023 by Bill W.
My 1967 Sunbeam Tiger suffered some sort of electrical failure on my way home from the British Car Show at Gilmore Museum. The car is insured with Hagerty Classic Car insurance. They got in touch with Hansen Towing, a company they trust for their high quality service. Within a relatively short time Chris Hansen drove up and did a fantastic job getting the car on the trailer and safely home. Chris was very careful with the car and now I know why Hagerty trusts them for classic car road assistance. Excellent service!
