-
February 2024 by Nick Easler
They sold me a bike I love and they've done an awesome job helping me keep it running.
-
February 2024 by Jeffrey Gammage
Very friendly and helpful. Walked in with my son and his bike for a school project and was enthusiastically welcomed into the workshop... my child even got to help make the repairs! Tuned up the bike in full-on teacher mode with my son's participation and charged us almost nothing for the whole experience. Thank you, Nate, for your warmth and wealth of knowledge!
-
November 2023 by James Carbine
Wish I could give it way more than 5 stars--I love this team and love this shop! I use the Fulton Street location as my exclusive bike company. I bought my bike there and loved the sales process and the team (shout out to Emmy, Benson & James). Service post purchase was and continues to be exceptional. Brought my wife in and she bought a bike from them as well and she also loves the team. Sent neighbors in recently and they bought a bike too! Great shop/team--can't say enough good things about them!
-
September 2023 by Damen Wolgamott
Bought my first bike here. Lots of options, was able to ride anything I was interested in. James was knowledgeable and answered all my questions. Will go here again for any other bike related needs!
-
September 2023 by Joel J Niewenhuis
Friendly, helpful folks on Fulton St.Good, competent service.Great bike shop!
-
September 2023 by Matt H
Had a great experience purchasing my first bike! Extremely knowledgeable and friendly staff. Good selection of bikes pre-built on the floor along with any accessory you could want. GRBC will definitely be my go-to from now on.
-
August 2023 by Ben Lasser
Great, speedy service by knowledgeable staff at a reasonable price. All you could hope for in a local bicycle shop, highly recommend supporting this business. #BikeLaneUprising
-
August 2023 by Mark N.
This shop sold me an expensive lemon. This bike has a chronic malfunction, it is stuck in 2nd gear, it will not switch to 1st. Three times their bike "mechanics" said it was fixed - after two rides the problem returned. At the third repair, the manager tried to charge me for the "fix." I had just spent $85.00 for a tune up. When I asked what the cause of the chronic problem was, he said "Dude, I don't know." When you start getting "duded" you are dealing with buffoons. Do not purchase a bike or accessories from this place. You will be sorry.
-
July 2023 by Joe Miles
Got me in just before close and got my failing front tire swapped out and checked a couple of things so I'd be all set to get in a big ride the next day. Friendly and efficient staff; real pleasure stopping in here
-
June 2023 by Colton Brooks
Incredibly helpful, knowledgeable and patient staff. I spent 3 hours trying out different options for bikes and eventually settled on exactly the right one. If you're a careful decision maker like myself, this is the place to go to not be pressured into a purchase.
-
May 2023 by larry jacobs
Pretty friendly vibes All around, managed to talk them into working on my bike after they stopped blocking the doorway and helping customers who stepped in front of me. Thanks guys!!!
-
March 2023 by Jack Burke
Cool and friendly staff. They fixed my bike after another shop failed. Highly recommend them.
-
December 2022 by Max H.
James seems annoyed at life in general. I try to be understanding. Everyone has a bad day but I probably will not return. Every question only seemed to annoy him. And I spend on average 10k a year on bikes and accessories.
-
November 2022 by Paul Helm
Grand Rapids Bicycle company is very conveniently located in the middle of my daily fat tire bike ride. As the weather got colder, my rear tubeless would not stay inflated. They got me in for a quick repair, literally took 10 minutes. Perfect job. Staff here are knowledgeable, helpful, easy to work with. Highly recommend. and, I picked up a swanky new water bottle!
-
July 2022 by Dave Duggan
On the way back from the farmers market today I got a flat tire. I was a few blocks away from Grand Rapids Bicycle Company. I called them and asked if they could fix my flat tire. They said to bring it in and they would take care of it. When I arrived they immediately put my bike on the stand and went to work. Minutes later I was on my way and back on the road again. I am so very pleased with my experience here today at their friendly bike shop.
