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June 2024 by Neil S
Your morning truck almost ran me over going an easy 65 up Wilson at 530 am on June 10th.
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April 2024 by Brandy Munn
I am a stay at home mother of 2 young children. I was shopping at this Goodwill location today, while my 2 year old and 4 year old followed me through the store on two ride-on toys. I've seen many customers who've had children do the same, in multiple locations. I don't recall seeing any signs near the toy area stating rules against children trying the ride-on toys, or any safety protocol signs. I was approached by a male worker, with a dissatisfied look on his face, and he told me children are not to ride the toys. Risking my shopping being cut short, I told my children to dismount the toys and hoped they wouldn't be upset. A volunteer who had overheard the conversation told me she didn't think it was an issue because my children were being respectful while riding the toys. After some more time browsing, I was approached again by the same male worker and, I assume, a coworker in a leading position. I was again told children are not to ride the toys. I explained the volunteer said it wasn't a big deal, to which the female worker responded it was against their safety protocol. My children were upset and I left without my items. My shopping trip was ruined.
I don't think I will be shopping at goodwill anymore. At least not this location. I felt embarrassed and harassed. I feel like stay at home mother's are probably some of the biggest contributors to Goodwill, whether it be donating or shopping. I was really disappointed with my experience today. I didn't feel like a welcomed customer, I felt like a nuisance. I don't feel like Goodwill supports Mothers.
Sincerely,
A disappointed Mom.
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February 2024 by Rachel Ouderkirk
Come here to save money because I have a big family, prices like these just show isn't what it used to be. How is $30 coats helpful to the community? Why is anything name brand 5x more than the dirty outdated? Only the more wealthy deserve nice things? Can half the shoppers even afford?
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December 2023 by Graham Wellington
Like all of the Grand Rapids Goodwill, this store follows their operation practices. If you are looking for anything cool, unique like electronics or genuine items that have been donated from people, then this is not the place for you. If you like things that have been returned to target and Walmart then you may like the store, but check over the items carefully, as they are usually broken. Also, this store has more glassware and pots and pans than you’ll ever want. if that is what you’re looking for, then go here. However, if you’re looking for genuine thrift stores, I would recommend going to some of the smaller companies, As grand Rapids Goodwill‘s sell their good stuff online only.
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November 2023 by Victoria Higgins
Extremely high priced
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October 2023 by Gillian Gordon
10/12/23 2:30 afternoon the male cashier was so helpful and made us laugh and made the experience great
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August 2023 by Katie Webster
have always liked this Goodwill but being pestered and stalked by the staff 8+ min before closing is not enjoyable. they act like you need to leave the store 5 min before the close time and it is rude how they talk to you
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August 2023 by Kylie Townley
Paul was excellent! He helped me find everything I needed!
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July 2023 by Nancy Golds
I have been going to the Goodwill in Standale since it opened. I enjoy going there. The managers are very nice and knowledgeable. The workers are very nice and willing to help. Many a time I have asked what they think of a shirt, skirt, and even pictures for my walls. A few days ago I was there shopping and found a very nice tray with a bird on it. I was done shopping. I was towards the back of the store and the young lady that was on register was handed up front from the back . I told her I was ready to check out and she said she would met me at the register. She walked up to her register a little faster than me. As I was going up to the register a lady walked in the door and quickly to the register. I was a few steps from her with the cart in front of me. The young lady at the register politely explained to her that I was next in line. The lady in a not so friendly voice said she was there first. Then she wanted to know how the register worker know I was next. Before the worker could explain that she and I walked from that back to the front after me saying I was ready to go to check me out, the lady forcefully stated that she wanted to talk to a Manger. Myself and the worker both said to her that the worker would be happy to help her. I explained to the lady that I had plenty of time and she could go ahead. I had one thing so I didn't mind waiting. The worker started to help her and the lady said no and she wanted the manager and she could help me. The worker called for the manager and checked me out. It took maybe 2 minutes to check me out. I am sorry that I did not stay to tell my side of what happened. I shop many Goodwill stores all over Michigan and still my GO TO STORE is the Goodwill in Standale.
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July 2023 by Laura Mercer
I was racially profiled as soon as I walked in, I was told there was a woman in front of me who wasn't even at the counter yet.The woman at the counter told me the lady is before me and tho she wasn't at the counter yet.I let the other woman go since she was white and I am native American Indian.How awful. I was returning an item they sold that didn't work at all, and offered me a card to buy more junk instead of refunding my money to me.I will never ever go to this location in standale Mich being a native American because of the treatment i received from their employee .
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June 2023 by Kathleen Gomez
Good selection.
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June 2023 by cheri butts
Store was clean and organized.
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May 2023 by Lora Boone
You can always find a treasure at Any Goodwill store...the stores in Grand Rapids let you collect reward points for $ off your purchase or you get a discount.
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May 2023 by Positively_ TK
I really like this Goodwill. They have a mixture of new and old things. My daughter and I were able to get a few named brand clothes from here. Pretty cool.
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April 2023 by Will Bull
Always great prices.. Found our antique kitchen table here..
