German Auto Service LTD is a top-rated repair shop in Grand Rapids, known for its expertise in servicing German vehicles, diagnostics, and performance upgrades. The staff is described as extremely knowledgeable and professional, providing various options to help customers make informed decisions about their cars. Many reviews highlight the team's passion for their work and their commitment to excellent service. The facility is noted for its beautiful building and welcoming atmosphere. Customers appreciate the responsive communication and support throughout the repair process. However, some reviews mention concerns regarding high assessment fees, with one customer feeling the costs were outside their budget. Despite this, the management showed dedication to customer satisfaction by reaching out to address concerns. Overall, German Auto Service LTD is highly recommended for anyone seeking reliable service for their European cars, with a focus on quality and customer care.
Great service, communication and talented technicians. You can trust this team!
September 2024
Great communication; able to review suggested fixes and approve or deny via text/app. Very efficient. Garage is immaculate, and these folks really know what they are doing when it comes to imports. I have a '99 Mercedes SL 500 AMG and felt like she was in good hands.
September 2024
Always happy with the service and professionalism of this crew! Highly recommend.
