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May 2024 by Saudin Hodzic
Good store good clothing customer service sucks. I got there with my son on Sunday doors were closed since we got there 10min early we walked there at 11:58 doors we’re open we walked in and got kicked out guy said wait outside for 2 more minutes ??♂️ what a joke don’t open the door before you officially open
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April 2024 by Elizabeth Flores
Knowledgeable staff. Great service. Wide selection. Highly recommend!
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April 2024 by Christine Gallup
Alexis was fantastic. Went in dreading an hour long shoe session for cross country and was more than pleasantly surprised by our experience.
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April 2024 by Kenneth Vaow
I absolutely love coming to Gazelle sports for any of my running gear needs and then some. The staff is incredibly helpful and full of suggestions but they never pressure you to spend top dollar which is my favorite part of the whole thing. The selection that is always in stock at the location is amazing. I’ve even started sending my friends who are getting into running as well to Gazelle.
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April 2024 by Anthony Soldano
Nice people, but the young man who helped me sold me the wrong size shin guards and socks for my granddaughter.
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April 2024 by Emily France
Thierry was super helpful in finding me a new pair of running shoes. Even gave me tips on stride and nutrition. Hoping for the best with my new Asics!
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March 2024 by James McCloughan
The staff is super friendly and helpful. The store has a 30-day return policy if you don't like something.
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March 2024 by Christina Rimer
I was referred to Gazelles from my specialist to get sized and fitted. After waiting quite a long time and while multiple customers being helped that arrived after I arrived. I explained in detail this was my first fitting and wasn’t quite sure to expected. Explained I needed to be fitted and what type of support I needed. He brought how 2 shoes for me to try that didn’t work brought 1 last pair that also didn’t work and he said well I don’t have any other recommendations. Although my specialist also advised to get inserts he said their isn’t any inserts that would help my issue, but make it worse.Extremely frustrating since this is where so many PTs and doctors refer patients.
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March 2024 by Lee Norcross
My go to place for running shoes
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March 2024 by RobotSpider
I needed new shoes for the gym. I know nothing about shoes and was hoping for some advice, and I know the market is constantly changing. I realize no one makes a "cross-train" shoe anymore, I just need something I can walk and lift in without giving me blisters. When the young person asked what I was looking for I said, "something as close to a cross-train/gym shoe as you have". The response was, "We don't really have much. There are a few down at the bottom over there." Full stop. No questions about what I needed them for, no follow-up at all. I also needed some arch supports for a pair of hiking/work boots. When I asked, the person pointed across the store and said they were "over there". We walked over, they said, "What kind do you need", I said I was looking for the SuperFeet Hiking support (because Gazelle is mentioned on the SuperFeet vendor map). Their only response was "We don't have the hiking one." It's fine that they don't carry it, I know they aren't a hiking store, but no suggestion for a similar product or alternatives, and no follow-up questions.I know Gazelle is hugely popular with runners. We bought my son's shoes there when he was in high school and we were always treated well. My advice is, if you aren't built like a runner, save yourself the embarrassment and go elsewhere. I was in and out of the store in 3 minutes and still felt like I needed to apologize for wasting their time.
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March 2024 by Sebastian Quillan
Jamison was super helpful. He helped narrow down a bunch of different fits to find me the perfect shoe!
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February 2024 by Eddie E.
Good customer service. Helped me find multiple shoes that fit my awkward, wide feet. They've got lots of apparel, sun glasses, ear buds...all sorts of stuff. Plus, if they don't have the shoes you need, they can order it from another store. Great experience.
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January 2024 by Anthony Calabrese
Purchased gift card for my son to pick out indoor soccer shoes for Christmas. Gazelle had no inventory...nor options to order some. They wouldn’t refund his gift card that ultimately rendered useless to him for what he needed.
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January 2024 by Pastor Doug
The staff, the selection and our overall experience was amazing. We highly recommend this establishment.
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January 2024 by Jayla Williams
Felt listened to and thoroughly helped! I love my new running shoes!