Forward Air is known for its friendly and helpful staff, who provide great service at both the counter and the docks. Customers appreciate the efficiency and willingness of the team to assist, even in busy situations. The facility is spacious, making it easy to find items in their large warehouse. Note that dock availability is limited before 9:00 AM and during lunch from 12:00 to 1:00 PM.
The only 2 times Forward Air stated they could deliver my order didn’t work. Their response was I have the option of picking up the item myself (making this not a delivery) or having the item returned. Very rude dispatch staff. Avoid Foreskin Air!
March 2024
WORST delivery service ever.. my fridge was supposed to be delivered Tuesday.. never showed up called them.. they said "oh we didn't have 2 people to deliver it.. NEVER notified us.. was supposed to be delivered today. Never showed up..
March 2024
Needed to send a transmission to Dallas. Forward Air was by far the better choice. Friendly dock people snd great counter help. I’d recommend.