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September 2023 by steve hale
They have too many rules you can’t pay your vendors on a timely basis.not a very good place to bank at.
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April 2021 by Mitch Watt
When it came to starting a new business venture in northern Michigan, my partner and I wanted to work with a team that we knew but who was an integral part of the local community. I turned to Scott Seifferlein at FCB who helped get us set up and running. Scott and the team at FCB were accommodating and focused on our needs. The team at FCB will be our "go to" partner for any banking needs as we continue to grow in the future!
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April 2021 by Bill Day
They are a very responsive bank and helpful with different account options! I have my business account here.
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March 2021 by Scott Corder
Quite simply, banking is one aspect of life where bigger is NOT better. A long-term, personal relationship with my banker has always been and continues to be a key component of every business and personal decision I've ever made.This perspective has been engrained in me since my childhood. My grandfather and great grandfather owned the bank in a small rural town in northern Minnesota where they knew each of their customers personally.As a result, when it came time for me to establish banking relationships in Michigan, my highest priorities were for my bank to be LOCALLY owned, to know me personally, and for them to fully understand all the unique factors that may influence my financial decisions.In what turned out to be perfect timing, First Community Bank was establishing its presence in Grand Rapids just as I was looking for such a relationship. In fact, I still utilize what turned out to be just the fourth personal checking account they established at this branch location.In the well over 20 years since, First Community Bank has not only handled all my multiple personal accounts, they have also been instrumental in helping me manage the sometimes quirky financial needs of the S Corporation business I own and operate. Most recently, they have been instrumental in helping me understand and successfully secure PPP assistance for my small business.Throughout this time, as my life has progressed from being single... to purchasing my first home (which was also a rental property)... to establishing myself as business owner... to getting married... to raising children... to sending kids off to college... to managing the needs of my aging mother in perpetual care.. to preparing for retirement... the staff at First Community Bank has always responded promptly, eagerly engaged and crafted their expert advice and solutions to my unique and changing needs.First Community Bank is my trusted advisor in the truest sense of the term. The people who answer the phone know me personally. The people who greet me in the branch know me personally. The people to whom I look for advice and guidance know me personally. This gives me incredible confidence as I continue to navigate whatever challenges life or society may bring.The bottom line is that banking should be, and always has been for me, a deeply personal experience. I can confidently and emphatically report that First Community Bank delivers this in spades.
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February 2021 by David Korte
Fantastic experience with First Community Bank. The application and approval process was seamless. Documents were delivered to our home for signature. The process was very professional.
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January 2021 by Miles Schmidt
Friendly, prompt, go-out-of -the-way service - not only for us but our clients. Scott Seifferlein and Mark Brant are so easy to work with, personable and hands on. Why don't you give them a try?
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January 2021 by Renae Gibson
Very friendly and helpful staff, with a very user friendly online system.
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May 2020 by mark jesin
I’ve had wonderful experiences with First Community Bank since the moment of our first meeting over 2 years ago. They have been so attentive and reliable in all of our communications and have been a key partner in our business’ success. If I could give them higher recommendation than 5 stars, I would!!
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May 2020 by Janis Petrini
Working with Mark and his team has been phenomenal. We have received 5 star service from Mark and his team and we are so impressed with their excellence. I highly recommend this bank and their approach to their customers.
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May 2020 by Sam Persons
At first I was resistant to switching my business accounts to a smaller/local bank. Now having been with FCB for several months there's no comparing. Anything I need help with there's a fast response for - Phyllis, Scott, Mark, Lisa... they all rock. I even get emails on the weekend sometimes (from a bank??!). The mobile deposit function for my business is also epic - no more trips to the bank with 70 money orders from rents. FCB has genuinely made my banking much, much smoother. Kudos!
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May 2020 by william failey
Small businesses need big partners and that is exactly what First Community Bank is for my business. I can’t say enough good things about my bank experience with Scott and Mark at the branch in Grand Rapids. Anything we need they are their to help with payroll, business loans, credit lines, and just exceptional customer service.
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May 2020 by Jessica DiPiazza
Impeccable customer service! They have been nothing short of amazing to HWC, always available to help and make sure we are happy and in need of nothing.
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December 2019 by Chip LaFleur
First Community Bank has been an outstanding bank for my business since we decided to move some accounts over to them. Their team is proactive, responsive, and cares about my company. Their leadership demonstrates this by maintaining an awareness of our organization and looking for opportunities for us, where appropriate.
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December 2019 by Matthew Stout
First Community Bank provides proof that some banks still understand the importance of quality customer service. When I visit the branch, I am greeted with a smiling face and a sincere desire to provide a positive banking experience. This desire is proven with quick responses to my questions and excellent strategic advice related to my banking needs. In an age where most companies treat me like a number, First Community Bank makes my small company feel like an important client.
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December 2019 by William Morgan
Customer service and personal touch would be the best way for me to describe First Community. I have had several times where I needed task handled and found they have exceeded my expectations. It's also nice to go to a place where you are always greeted with friendly faces and a positive attitude.
