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June 2024 by Ashleigh Russett
Super helpful, friendly, and fast. My issue was diagnosed and I was out the door with 4 new tires all in about 30 mins. Aiden took the time to explain everything thoroughly, including my options and discounts available. I’ve always had a good experience at discount tire, and I appreciate being taken care of so well!
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June 2024 by Matt Stehouwer
They were very helpful in getting me out of a jam after getting a flat on the highway.
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June 2024 by Cindy Schafer
Quick helpful service at closing time! Repaired a tire with a nail in it in time to get back on the road to Grand Blanc. Thank you!
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May 2024 by John Bahena
The worst place ever
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May 2024 by Alec Daniels
Very helpful, though timing was off by more than 30 minutes after the time that was provided.
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May 2024 by James wedding
Had a really good experience. Got four new rims installed and had me out the door within an hour, which is great time. They were very professional unlike a lot of other places I’ve been. Even when they answer the phone It’s way more professional than most places. if you need tire work done, you’re best going to Discount I promise
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May 2024 by Katie Wahl
I made an appointment to have my winter tires swapped out. I didn't have any issues with a late start to my appointment and the facilities/staff seemed nice/friendly. However, they officially lost my business due to the fact that I was told they would not put my summer tires on "because they were unsafe." I was told the tread was in the yellow zone, and something about the tread toward the edges of the tires would make it dangerous to even put them on the car. I'm not about to be pressured into buying tires on the spot, so I had them leave my winter tires on the car. I just got back from a smaller, local tire store, and low and behold, they said my tires were just fine and put them right on. Apparently, Discount Tire is just out to make $$$ and doesn't value integrity.
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April 2024 by Grant Boyer
I just wanted to share that I am super impressed by your group at Discount Tire on 28th Street in Grand Rapids. Jeremy got me squared away with getting my tires switched out from Winter to Summer ones, and actually he helped me and my wife decide last Fall which tires to pick. The snow tires we picked out were awesome. (I've never had such a good experience driving in ice and snow... I'll never go back to relying on All-Season Tires for the entire year ever again.)
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April 2024 by Frank D (Chicago828)
I had a flat tire and they fixed it. I did call and they told me there was no wait, when I got there 10 minutes later, I had an hour and a half wait which was kinda disappointing. But they did get the job done and I was on my way. I appreciate what these guys do and understand that things can change in a matter of minutes. So bring a book or a game on your phone or phone a friend.
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April 2024 by Matthew Billette
Why even offer appointments if you can't honor them? I had an appointment and arrived early, but my car still didn't even go into the bay until an hour after my appointment time. The salesperson acted as if that was normal. Definitely not going back.
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April 2024 by Eli Abdou
Good service as usual. No change
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March 2024 by Chen Hank
great service with decent price
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March 2024 by Emily Cieslak
I've been going to a different Discount Tire every year when needing my winter tires put on and taken off. This one had a longer wait even when making an appointment, but that was fine. Right after the appointment, my tire pressure sensor on one tire stopped working. (Before the appointment, they were all working perfectly fine). I took it back in and the technician said it was dead and I had to replace it. He said it happens sometimes and I'd have to pay $63 for a new pressure sensor. If the technicians break someone's TPMS sensor while changing their tires, they should replace it at no cost. Took my car to Rodriguez Tire in Wyoming instead and they were a little cheaper and much faster.
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February 2024 by David/Natalie Roelfzema
Absolutely phenomenal service! Lightning-fast too. I reached out to Discount Tire just before closing time, frantic for new tires before a long trip the next day. Worried I wouldn’t make it in time, I called ahead to let them know my urgency. To my surprise, the gentleman on the line assured me he’d wait. Feeling guilty for intruding at the end of their workday, I arrived expecting frowns, yet encountered nothing but warmth and kindness from everyone there. In a mere 15 minutes, I left with four new tires and wiper blades. From now on, they have my loyalty. Their efficiency and friendliness are unparalleled. They could easily run a pit crew for a race car driver—they’re that exceptional.
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February 2024 by Rebecca Hall
Great waiting time, decent prices. Staff were very kind and helpful.
