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February 2024 by asmallrock
Incredible local jewelry, great attentive staff. I always come here for gifts for my mom and she adores everything here!
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January 2024 by Zoe Zeerip
We've had a very mixed experience as regular customers. I recently brought in my engagement ring as I was worried the stone was loose. The assistance said she didn't see any issues. I asked her to have an additional person look at it. The second person did see that the stone was loose. I'm glad I insisted that another team member look at the ring. I love their designs and like supporting local but the customer care and associate education could be improved.
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December 2023 by Kevin Wenger
Wow, the selection and quality of jewelry here is top notch. I would highly recommend them to all friends and family! Definitely the best Jewelry store in the Grand Rapids area.
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November 2023 by Logan B.
I bought engagement rings for my partner and I here, and I cannot recommend Dime & Regal enough! Everyone in the store was so welcoming and easy to work with, and they did such a great job of protecting the surprise with their communication. They went above and beyond and I will be back for our custom wedding rings!
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November 2023 by Shanna Han
The Dime and Regal team was outstanding! My fiancé and I worked with Marin, and she was really helpful in helping us create his gorgeous engagement ring! Marin was really knowledgeable, and the design process was pleasant. Without a doubt, I would suggest her to everyone! She was incredibly patient, kind, understanding, and helpful.We made the decision to utilize the stone that my recently deceased grandmother had given him. I'm happy that my fiancé, Jacob, chose to design an engagement ring because it was really special! The way it came out is above our expectations. It really should to be more widespread! We are quite pleased with the outcome.Male engagement rings should be more common!
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September 2023 by Shanna Henderson
I went for eternity bracelets, I was greeted with kindness and the store is lovely. I worked with Nadine, and it was an amazing experience. She is patient, knowledgeable and sweet. Highly recommend !
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August 2023 by Chad Johnson
I visited 7 or 8 different shops in Grand Rapids and looked at all the rings there. I really loved the rings at Dime & Regal as they were very unique and also at a very reasonable price (be sure to look through their books as there is a lot more than what is on display). This is the best shop if you are buying an engagement ring in Grand Rapids.All of the staff members were always very friendly and helpful. It was really fun working with the team. The design process was fun and easy, and delivery was great. They worked with me to let me pay online as I was out of town during the build process.The engagement and wedding rings are stunningly beautiful. I’m really happy we used Dime & Regal.
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July 2023 by Pete Bruinsma
I really enjoy visiting this store. I am confident that the selections are sustainably sourced, often locally. The main reason I go is because I feel comfortable, not rushed, and encouraged to just be in the space. I was helped yesterday by Shahla and Alex, and they made it very fun and also relaxing to shop. That is something I hardly ever feel when shopping for things.
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June 2023 by Cynthia Gardiner
Sarah was a pleasure to work with. She expertly offered suggestions for transforming an antique charm bracelet that was my mothers into a beautiful necklace for my daughter. The necklace is perfect and that’s thanks to Sarah’s vision. An unusable, old piece became a new treasure- thank you!
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May 2023 by Sean Lemon
The folks at Dime & Regal are so incredibly helpful when I am shopping for Jewelry for my wife. She has absolutely loved every piece I've purchased from them, and we had a great experience ordering a custom piece as well. I highly recommend.
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May 2023 by Shelly Sichta
I asked Samantha to create a ring of a cat sleeping (odd, maybe, but cats are my thing). She worked closely with me on the design, and I was kept updated on the progress throughout. The ring is beautiful! The details of the cat's face and fur are amazing. She turned a special gold ring of mine into something even more meaningful, and I couldn't be happier with this ring!
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May 2023 by Alyssa Curran
Have worked with Dime & Regal to create two custom pieces for gifts. Have had two great experiences. Great customer service and beautiful pieces. Recommend patronizing this business.
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April 2023 by Natalie Hewitt
I can’t say enough good things about working with Dime & Regal on a custom piece! We came to them after a poor experience with another local jeweler in a bit of a panic due to a short timeframe. I was able to get a next day consultation and the communication was clear and thorough the whole way through the process of creating the piece. I felt really cared for as a customer and I am excited to do more work with them in the future!
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January 2023 by Patty Delaney
Not your grandmother's jewelry store! I was pleased to see unique pieces here and definitely will be back to treat myself! Staff was extremely friendly and helpful- opposite of the experiences you have at your big box jewelry store chains. Go support local!!
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January 2023 by Kayla Hull
Had such a great time getting eternity bracelets! Highly recommend
