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July 2023 by Quentin Lung
They constantly lock your account and control your money been dealing with this for awhile finally switch to a different one would recommend any other bank but this one
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July 2023 by Dan
Horrible bank to use. The bank manager is rude and not helpful. Use other banks.
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May 2023 by Julie Webber
I live right down the street from this credit union and I needed some quarters so I went inside to see if they would let me since I am not a member. As soon as I walked in I received a warm friendly greeting from a younger rep and a gentleman. Once I approached one of the ladies that didn’t greet me I asked for a roll of quarters. She had a smile on a face until she found out I was not a member there. Her demeanor changed very quickly. She just gave me a super uncomfortable feeling as if she didn’t want to help me and I didn’t feel welcomed anymore. She didn’t even invite me back or greeter to have a nice day. Because of that cold shoulder not welcoming me I will not even think about being a “member” there. I’ve been in customer service probably shorter amount of time she has and I know to treat everyone as he same and that’s what makes someone come back. I’m sure I am not the only one that she presented herself like that too. So therefore I will continue with my bank I have and even when I wasn’t a member at my current bank I was treated like that.
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March 2023 by Linda Bracey
DFCU is an awesome credit union
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December 2022 by Tim Popma
Great place to do all your banking needs. I've been a member since the early 1970s, and am totally happy with all the things I've needed through all those years.
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April 2022 by Gaudy Barrios
great customer service provided on 44th street. I always feel welcomed.
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January 2021 by James Smith
They dont loan anything under 500k to a bussiness. They dont care about small business.
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December 2020 by Joey B.
This DFCU is not located where yelp is saying it is and its mighty annoying and a waste of time. It says in the address its in grand rapids, this bug or whatever's going on with this location needs to be fixed by either DFCU or Yelp.
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June 2017 by Bala Dangal
Bad customers service I open my business acccount and I explain about my business about money gram. They accept to do wire transfer After week with out any information lock my account and and all my business transactions has declined Never open this bank better to have Lake Michigan credit union is best