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January 2024 by i_Think First
January 14, 2024 I went to cvs. Cashier Aamiyah cshr#2555954 she didn't offer any help. I purchased some snacks for my daughter and then I tried to add money to my chime card to send to my father who lives out of town. She didn't help and was stand offish, I handed her clean money from the ATM she didn't want to touch it. I will not return on the days Aamiyah works there!!!!!!Cshr#2555954 str#8292
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January 2024 by Baby Blue Lace
This is the best location! Always stocked with what I need! Nicholas is the most helpful cashier! Very clean & neat store.
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January 2024 by Deb Kimball
Buy one get one offers often not in stock! Genexa brand rarely in stock anywhere in Grand Rapids MI area CVS stores.
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January 2024 by Joseph Hollern
Got there quarter to 9, supposed to close at 10, doors locked, trying to get formula for my baby. What a disappointment.
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December 2023 by Bunny Fuller
The gentlemen guide me to find my notebook. He was very friendly and helpful.
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August 2023 by Michele F.
JUSTIN is awesome. I needed a refill just like everyone else. I drive 30 minutes to come to his store. There is one 2.8 miles from me now. JUSTIN is so personable and I feel like I'm his only customer. Thank you JUSTIN for not making me feel like "just another " customer.
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August 2023 by Chad Cunningham
Friendly customer service with a nice selection of products, pharmacy and fair prices.
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July 2023 by Christine Raynes
Inconsistent. Not knowledgeable. High prices.Closed all day on monday?That business is on the downfall.
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July 2023 by Alyssa McDonald
CVS customer service is awesome thank you guys so much you guys do a great job
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July 2023 by Carl Williams (Cdub)
I have been using Walgreens for prescription services for20 years and recently I switched to CVS. I travel for work so I need nationwide services. So far, I have had prescriptions filled in several states and CVS pharmacy has been fantastic. Great staff, excellent service, and zero issues with filling my prescriptions. Thank you.
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July 2023 by Lisa Bahena
Wait times on the phone for pharmacy are horrible. The automated system can’t recognize it’s own systems requests. 20 minutes to request a refill because the system is janky. Shame on CVS first of all to allow staff to pick up and place a customer back on hold after waiting this long. I know if I drive up there they’d all be standing around. & saying “we’re short staff” is starting to become old.
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March 2023 by Za boy
What a joke. Just like just about every pharmacy in grandrapids. If u have a sceduled drug prescription they will mess with you. Make you wait hrs on end why they take care of anyone in the store buy you. I am calling the BBC and fed pharmacy overwatch group. Maybe we can get some new blood in there "CVS is WORTHLESS.
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March 2023 by Scott Aardema
Just abysmal customer service. The person at the pharmacy drive thru was rude and made the simple process of picking up a prescription very frustrating. Honestly scratching my head wondering if I just spoke with a real human being.
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February 2023 by Lois Robinson
Finally, a CVS drugstore that is organized. Every month it's difficult for me to get my prescriptions filled at the CVS that I've been using in a different area. They consistently make a mistake. This place is fantastic. They are skilled at what they do.
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August 2022 by Sharon Straight
I have been pleased by the service I have gotten in the store, and the store. But the parking lot has always been disgusting. Trash everywhere. No one else's parking lots look like that. I think it is unacceptable for them not to clean it up, and keep our neighborhood looking decent. They told me they just don't have the staff. (for a 10 minute a day pick up?} Today, I, a 70 year old woman, took 10 minutes and picked up the majority of the trash in their parking lot. It's not that hard.
