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June 2024 by Ron Klaasen
Miguel did a fantastic job of serving me. I really appreciate his help. Highly recommended. Thanks
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June 2024 by Jessie Noaker
The guy at the front desk was awesome and had great customer service. Thanks for a great experience. Shout out Zonny
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May 2024 by Donna Klemmer
Every time I have come to Cricket I get excellent service for and today it got better! I won free Bluetooth speaker !
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May 2024 by Frederick Vanderwall
Great service very happy
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May 2024 by Gerson Campos
Guys in here really take their job seriously. Satisfied customer. #Cricket nation.
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April 2024 by Jerry Petty
Was trying to talk to DM , the man that answered the phone hung up on me ?
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January 2024 by Peter Kremo
My phone didn't have any sound, so after reviewing the manual and playing with it for an hour, I went to Cricket on Alpine Ave. Maggie took charge of my phone and went to work. For over 20 minutes she must have tried any combination there was. Just about to give up, she looked into the earphone port and detected some lint balls on there. Well, a little pushing and blowing into the port, solved my problem. I am thankful for Maggie's diligence and patience. My positive experience is the same I had with your stores in Gaylord and Big Rapids (where Shannon took good care of me).
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January 2024 by Ricardo Perez
My wife actually went and they helped her and we Got my Daughter her first IPhone it is a 11 but it's a start for a 12yr old...
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November 2023 by Andrew Sallee
Just went in today and got a new phone activated and the gentleman that helped me out was the best customer service experience of my life. His name is Zonny and he is the nicest dude I've ever met and he was extremely helpful. How this guy is not a manager blows my mind. If your going to go into a Cricket for any kind of service I highly recommend the Plainfield location for the purpose of being helped by this gentleman. He gets a 12 out of 10.
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September 2023 by Lloyd Brown IV (Fourth)
I went to the Cricket store on Plainfield Ave yesterday to update the credit card information on my account. I woke up today to find my account suspended. I had to pay an extra $10 to get the account reactive. The account should NEVER have been suspended in the first place.
I may have to switch to T-Mobile.
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September 2023 by Ruth sanborn
I went to the Cricket store on Plainfield Ave yesterday to update the credit card information on my account. I woke up today to find my account suspended. I had to pay an extra $10 to get the account reactive. The account should NEVER have been suspended in the first place.I may have to switch to T-Mobile.
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June 2023 by Linda Blower
Hmmm, no comment!!!!
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May 2023 by karey West
I love cricket, but this store, no good. He locked himself out of my account, had to call customer care 2x, and still ended up paying online. Workers in store don't know the system to be able to help customers, also the way they treat people is something else. Not nice!
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December 2022 by thomas feldman
Maria at the Northland Dr location is a "Angel" got my phone fix in 10 mins and has a great personality. Thank you Maria.... ??
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November 2022 by christie vankuiken
Never had a problem with cricket and the beltline store is one of the best
