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“Maeve greeted me with a smile and a warm welcome and that was just the beginning of a great transaction. Opened up a checking account and in addition to the excellent service, she also showed me how to use the ATM machine, etc. Efficient, knowledgeable and it was just a great experience all around. SO GLAD I came to this branch.”
“Great Credit Union!!!! I've had nothing but the best experience at this branch. KATELYN is awesome!! She helped me with my loan and got me back on the right track with my savings and credit Thank you all.”
“Eric took a strong interest in getting me back on track with both immediate and long term goals of mine. Very personable, knowledgeable, quick and did a wonderful job explaining some solutions to my problems. Highly recommended.”
“Well received,Kate'(Rep') was very excellent ? knows what she was doing,and helpful,thank you Kate ? Hope to see you again and again, great job continue doing great!!!!job”
“I applied for a loan online. The person handling this for me was amazingly prompt and easy to communicate with. Friendly and respectful, she helped me breeze through the steps in no time. Thank you!”
“Great people and attitudes .............only problem needs attention is anything needing to be done requires them to run a credit check and that hurts your credit score......I'm not sure if they understand that or do they really even care. You open an account credit hit, apply for a loan credit hit, apply for credit card, credit hit. ....Once you are in their ecosystem they should have enough information on you to make great decisions. IE. AMERICAN EXPRESS, once you are in, you never have to worry about them doing a hard inquiry on your credit. Ijs”
“Best credit union I’ve ever experienced; with the help of Kait & Abigail, you’re going to have a great experience. A+ on customer service and they treat you like family. I couldn’t ask for a better service. Thank you!”
9AM - 5:30PM
1210 Spaulding Ave SE, Grand Rapids
Credit Unions
“Rebecca Stein helped me so much when I saw her a couple weeks ago at this branch! I’m new to building my credit and she did a wonderful job at being patient with my many questions and going through the process of setting up an account with me. This branch is out of the way of my house, but I will continue to go to this one just because I had such a wonderful experience!”
“I worked with Vanna Stevens - she is the best! Love, love, love her! Very informative, punctual and down to earth. Would and have refer(ed) her and Consumers to family and friends.”
“I have both my auto loans and mortgage at Members First Credit Union. Their staff are knowledgeable and friendly. Fees are low and their services are comparable to the big banks. Highly recommend if you want a more personable service that you choose Members First Credit Union.”
“HELP! Panic set in as I went to the ATM for $40 and was denied due to insufficient funds. I had just deposited $625 so how was that possible! It turns out I made my mortgage payment twice (once manually, the other time automatically) on accident. Joseph and Clay quickly and courteously fixed the issue; the accident payment is being reversed and a small fee waived. Crisis averted thanks to these two at LMCU. #ChristmasMiracle”
“Everyone I delt with was vefry friendly and knowledgeable as what I was looking to do. I would highly recommend to any of my friends and who knows what happens these days with our economy is doing?”
“We had an. Excellant discussion with Shelby Arnold. She was very knowledgeable and competent. She was also up to date on our individual accounts. We rate her a 5 out of 5.”
9AM - 5:30PM
4050 Lake Dr SE, Grand Rapids
Credit Unions
“I had nothing but an amazing experience at this location. It's my preferree LMCU branch. They're very helpful and friendly. The branch definitely deserves a better rating.”
“Just must say everyone on the workers at this branch is awsome and amazing in a million ways! I will be switching from huntighton to you guys! I was getting morning joe from speedway and came out these guys giving away gift cards to people comming out and wishing people a merry Christmas. You all are awsome! Made my day! There are good people out there still.”
9AM - 5:30PM
5701 28th St SE, Grand Rapids
Credit Unions
“Jeff, the loan officer, is top-notch! He really stands out because he does way more than expected. He's super knowledgeable about money stuff in real estate deals and always keeps everyone updated. He works hard to find the best loan options and solve any problems that pop up really quickly. He makes buying a home easier and better for everyone involved. Totally someone I'd recommend without hesitation!”
“A great place to bank! I've greatly appreciated their customer service and their quick responses to any matter. This location is around the corner from me and I enjoy going in whenever necessary. I obviously enjoy their 3% checking and have gotten multiple friends and family to make the smart switch.”
“Adventure runs the Credit Union as it was intended. They take care of the Members and help them to grow and stay financially responsible. They are a bastion business to the West Michigan economy. I have been a member for many, many years. That longevity was earned by keeping me important over the years. 7 stars out of 5 for sure.”
“Excellent service from Mrs Brenda William, Brenda dealt with everything for my bitcoin Investment and ensured all my withdrawal were quick and efficient. Would highly recommend Brenda William to everyone who is having difficulty trading or have been scammed before like myself.”
“I went to this location as a co-op credit union (mine is out of state) to get a large cashier's check that I needed. Cashier's checks can already be tricky (let alone large ones), but Sarah jumped through hoops to help get the things I needed to get it done. Thank you, Sarah, for helping me do the near impossible!”
“I've continually been impressed with how LMCU handles their members. I have had a few issues, so not to say the road hasn't been bumpy while they've been expanding these past few years, but they've always made it right. When somebody messed up and didn't send me my new credit card, they sent me a handwritten apology card with my new credit card and an additional gift card. Every person I've dealt with has been pleasant at both branch locations and my calling the call center. Recently, they updated their website making the mobile version of the website extremely easy to use, which has been helpful since I usually use the very streamlined app. However, I've been using a new beta version of Android and due to security concerns, their app doesn't work with beta Android forcing me to use the mobile site. It has been great to utilize other aspects of LMCU I would have never used before, but as a backup it has been great. Would highly recommend visiting LMCU to join a credit union if you have yet to join any credit union. Credit unions are better than banks (unless you're rich, but I don't expect rich people to be reading this review...)”
9AM - 5:30PM
1820 Leonard St NE, Grand Rapids
Credit Unions
“Very helpful staff and great manager Ramie! Very friendly. They try every possible way to help me. I really appreciate their time and effort!! Definitely one of the best LMCU branches!”
“friendly easy to work with love the website updates and ease of access to my services. happy to be a member for life.. if you genuinely care about building yourself up with good hassle free and for the most part easy account minimums and low costs i see no reason why aac cu isnt a easy choice. from credit builders to let it grow cd accounts with great interest rates. to apple pay and them being part of coop banking and the free extend banking. oh and did i mention my rewards checking lol...grand rapids is home and i have two great local branches. heather pooling from e services is amazing! she's knowledgeable and makes sure you always get all your questions answered”
“Susan Mol-Lending Department, has been nothing but helpful! I've now gotten 3 loans from her, 2 personal and 1 auto. She is incredibly responsive and even had my auto loan approved and processed in just a day! I love banking with Intandem because of people like Susan. I will 100% be going to her when the time comes for me to buy a house.”
“Superb Service every time I am in the branch. I am a frequent member almost in the branch daily doing cash or check transactions for my business and all the staff here as been incredibly accommodating & helpful. They all deserve a raise and a 1 year paid vacation to somewhere tropical! Especially Rachael, she the best! ?? Thanks!”
9AM - 5:30PM
3810 Sparks Dr SE, Grand Rapids
Credit Unions
“Caitlin Mabry was an exceptionally helpful and diligent loan officer. I went in to purchase 2 vehicles, one of which I was turning around to sell right away, and she helped me through each process with such a kind and knowledgeable approach.I had already had a frustrating experience with the dealer trying to work through them to purchase the cars and, fed up with their lack of support and honesty, I immediately went to this LMCU branch to procure a loan. I was not in great spirits, clearly at the end of my proverbial rope, and Caitlin graciously walked me through next steps, honored the frustration I was feeling toward the dealer, and helped me find confidence in finishing up the task.When GM messed up the title for one of the vehicles (the one I was about to sell, making it a very frustrating mistake from GM's end), Caitlin kindly did the work to fix the error quickly and seamlessly, turning what felt like a daunting chore into a breeze.After all was completed, I received a lovely hand written note in the mail thanking me for working with her.I truly appreciated the added personal touch!Thank you Caitlin!”
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“When I tell you I love these people, I really do. They have helped me so many times through out the years that I was a member there. I am extremely happy and grateful for the amazing staff that makes this place run!”