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January 2024 by Troy Vanderson
I cannot express how happy we are with Jayson and Craft Revival Jewelers. We visited many different jewelers in the area and most of them were not helpful at all. Craft Revival was the complete opposite. We walked into the store and fell in love with this diamond that was set on a different ring. Jayson said that he could custom make the ring that we wanted with the exact diamond that we fell in love with. Jayson was very attentive throughout the whole process and explained some of the options that we had never thought of or been asked about at different stores. He created 3D and wax models to see what it would look like. We were a little scared to go ahead with the design without seeing the real thing in person but he eased our minds and said that he could fix the things we were nervous about if it didn't meet our expectations. Jayson was able to complete our ring ahead of our deadline and we could not be happier with the end result! Compared to other stores, Craft Revival definitely offered the best value with the best service and results. I would recommend everyone to visit Craft Revival for all of their jewelry needs.
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December 2023 by Kathy Reagan
We wanted a custom designed band with diamonds and sapphires. Jayson helped guide us away from a wrap and instead suggested two separate bands. He did a beautiful job and was able to complete the rings under a month in order to meet our wedding date!
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December 2023 by John Gutmann
Had an engagement ring made here last May and Jayson and the team were extremely helpful, receptive to my ideas, made great suggestions, and the ring turned out amazing with a pretty quick turnaround. Definitely would recommend!
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October 2023 by Michaela Mattern
Craft-Revival was AMAZING!! I went to them with a request for a custom wedding band to fit seamlessly with my engagement ring (purchased elsewhere). I worked primarily with Ainslie in the design of the band, and Roxanne on the additional details and pick up. Ainslie was simply wonderful.....she immediately understood my vision and was confident she could make it happen. I had SO many questions (will the rose gold match...what is too big vs too small....what kind of prongs to set the stones in....etc etc etc) and she answered them ALL with patience, kindness, and expertise. I usually take a veryyyyy long time to make decisions, but I was so confident in Craft-Revival and Ainslie's experience that I committed to production right away after trying on the wax mold of the wedding band. Normally I would have had to think about it for much longer before moving forward, but I knew I would be 100% satisfied with the end result so I went for it and I could not be happier! The best part of all is that it turns out my engagement ring center stone was placed VERY poorly by a previous jeweler and was not secure or stable at all.....I was lucky it didn't just fall out one day. Ainslie and Craft-Revival notified me of this right away and reset it for me FOR FREE which was so incredibly appreciated. I am in LOVE with my wedding band and have received so many compliments. I would HIGHLY recommend Craft-Revival to anyone and everyone, and plan on going back for all my future jewelry needs!
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October 2023 by michael belisle
Fabulous experience buying an engagement ring and absolutely seamless. I brought in a picture of one she liked, and Jayson had some suggestions and modifications to create a perfect design. She loves it!
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August 2023 by Shaye Crowell
Jayson & all the staff were wonderful. Jayson helped me design a ring that had diamonds from my parents wedding ring & a diamond I had made from my dogs ashes. I love this ring & the uniqueness of it. I will definitely be back to have more rings designed.
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July 2023 by Mary Goossens
Craft Revival Jewelers is at the top of my list for most creative jewelry store in the Grand Rapids area. A family owned business, they compliment each other which dovetails into beautiful pieces of jewelry. I inherited several diamonds and wanted to incorporate them into one ring. Jayson did a marvelous job! I couldn't be happier.
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July 2023 by Brandon Olson
Beautiful engagement ring and outstanding customer service! I work in service myself, and this is my first time purchasing fine jewlery. Jayson and the rest of the team have nothing but class and are the friendliest professionals I have met in a long time. They put a lot of effort into making sure any and all concerns were addressed. I highly recommend their work!
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July 2023 by Ted Welsh
This review is definitely overdue, but well deserved. I purchased a custom-made engagement ring for my now wife a little over two years ago. Jayson walked me through the process and brought my idea to life. There were multiple meetings and steps along to way to make sure I was comfortable and happy with the design, the stones, and the price. The process was easy and I really enjoyed it. Most importantly, my wife loves the ring. She still gets complimented on the ring regularly and has had an easy time getting it cleaned at Craft-Revival whenever she has needed it. I recommend Craft-Revival Jewelers to anyone I know looking for jewelry. It's a great spot!
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July 2023 by Pat Nemecek
Working with Roxanne, Brandon, Jason and Ainslee is not just buying a piece of jewelry, they are there to make you happy. They designed a sapphire ring for me and gave me so many examples and options. It took about a month from the time I made my choices until the ring was done. It is beautiful. I would highly recommend Craft-Revival to everyone. I will be going back again.
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June 2023 by Trevor Schulz
My wife and I had our wedding bands crafted here recently and we could not be more happy with how they turned out. Everyone that you meet in this establishment are so knowledgeable, helpful, and kind. They take great pride in their craft and it shows! We would recommend Craft-Revival to all that are in need of a high quality jeweler.
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June 2023 by Zach Reinholt
Had an amazing experience working with Jayson and his team at Craft Revival. He made every part of the process in creating the engagement ring and wedding bands such an easy, fun and exciting experience. We love how everything turned out!
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March 2023 by Austin Kumpf
From the moment I walked in, I was greeted with warm smiles and exceptional service from their team of expert jewelers: Brandon, Roxanne, Jayson, and Ainslie.These professionals are truly passionate about their craft, and it shows in the exquisite engagement ring they crafted for me. They took the time to listen to my vision and preferences, and then went above and beyond to create a piece that was not only stunning, but also perfectly suited to my girlfriend’s style and personality.I cannot recommend them enough to anyone in search of the perfect engagement ring or other fine jewelry. Their attention to detail, exceptional customer service, and unmatched expertise make them a true gem in the world of jewelry.Thank you so much to the Craft-Revival team for making my engagement ring dreams a reality. Your talent and dedication are truly unmatched.
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March 2023 by Jonathan Chaffer
Craft-Revival Jewelers is a true gem in the world of jewelry making. Jayson took the time to sit down with me and discuss all of my ideas and preferences for my fiancee's engagement ring. He listened carefully and asked thoughtful questions, making sure that he fully understood what I was looking for. He then took those ideas and turned them into a stunning piece of art that my fiancee absolutely adores.One thing that really stood out to me about my experience with Craft-Revival Jewelers was the fact that they created a 3D print of the ring for me to review before finalizing the design. This was incredibly helpful, as it allowed me to get a much better sense of what the ring would look like in real life and make any necessary adjustments before the final product was made.What really sets Craft-Revival Jewelers apart is the exceptional customer service that they provide. Throughout the entire process, Jayson was communicative, professional, and always available to answer any questions or concerns that I had. He truly went above and beyond to ensure that I was completely satisfied with the final product.If you're looking for a talented jeweler who truly cares about their craft and customers, look no further than Craft-Revival Jewelers. You won't be disappointed!
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March 2023 by Mary mudget
Brandon, Jason and their staff are amazing. Everyone who walks through their door is treated like dear friends with the utmost kindness and respect. Not only are they jewelers you can trust, but their work is PHENOMENAL. The quality and craftsmanship of their work is absolutely unbeatable. They will work with you every step of the way to make sure that the pieces you purchase from them look just like the picture in your head. Craft Revival are the only jewelers we will purchase from because of their quality and service.
