-
March 2024 by Sarah Dawson
The dog baths are awesome! I don't think 2 towels are enough, and that's probably why the floors are always drenched? Minus that they have everything you need.
-
February 2024 by John Rice
Very helpful and friendly!
-
February 2024 by Lucy Kirkwood
They have a wide array of delicious cat food and have numerous other products for animals at reasonable prices. The items in the store are well organized, and the environment is clean. Bonus star: they are willing to price match any prices from any competitors.
-
February 2024 by Stephen Pols
All the animals there looked like they weren’t taken care of very well. Many of them were moving around in their own excrement. Good thing the two cashiers were just chatting about makeup while they could be taking care of these helpless animals.
-
January 2024 by Chelsea F.
I had a very pleasant experience here! Brought my dog in for the walk in nail trimming (times are listed on website). I went right at the beginning of the day on Sunday and was able to be seen right away. The worker was incredible gracious with my dog who doesn't enjoy nail trims and has some separation anxiety. She let me go back and hold her to help make the process smoother. Despite my dog being fidgety, she was super kind throughout. The store was clean and they have fun "cookie" treats you can purchase by the register (which my pup loved eating later). Will be returning!
-
November 2023 by Clark L.
Horrible smell. Was so bad in there. Go elsewhere. They don't clean the cages of the cats. Absolutely disgusting smell.
-
November 2023 by Dan Vance
Pleasantly surprised by this well-stocked store, and it's helpful and courteous staff .
-
September 2023 by Kim Reis
The staff are always so very helpful and kind. They remembered my dog Finnegan. He doesn't freak out anymore when he needs to get his nails trimmed. I also feel very comfortable giving him a bath there, knowing that it's been cleaned.
-
August 2023 by Samantha Kelley
We just recently moved and we LOVE this Chow Hound. They almost ALWAYS have kittens and actually let us in to love on them. The staff is always kind, courteous, and knowledgeable. We also love looking for their store kitten and giving it some loving, too!
-
August 2023 by Lenora Bondy
Lauren O just worked enough acts of mercy to gain heaven seven times! I am OLD and was trying to navigate the online ordering and club sites. The results were frustrating and I did ponder whether I had been kidnapped and warped to another planet. Like a rescuing angel, Lauren decrypted my mess, and miraculously generated a flawless order to be expedited the next day to my home. Picture both our minds being a combination of Wiley Coyote experiencing his worst and the Tasmanian Devil of Warner Brothers whirling in his most frenzied dervish. Never once did Lauren cower at the challenge: she was calm, asked the right questions, used critical and analytic thinking, and directed me patiently through my difficulties (which consumed over an hour). What a woman, hear her roar! Success was sweet, but never as sweet as Lauren O of Knapp’s Corner Chow Hound ?
-
July 2023 by Sherry “Readersitter”
Very friendly and helpful. They love pets
-
July 2023 by Jeremy Atkinson
My dog literally loves every single thing about this place. 10/10
-
May 2023 by Alistair Rosema
We switched our cats to Instinct on a recommendation from staff here; it took a bit but they love it, and their skin and fur is better already. Thanks!
-
May 2023 by Jill G.
I was caring for a large elderly dog for a friend. He was having issues with his claws and toe pads. As an inexperienced dog person, I walked in a little desperate. Gigi immediately came to my aid by listening carefully, recommending products and explaining how to use them. Her knowledge and excellent customer service were a Godsend that day and the dog is doing much better. Well stocked store, great employee. Thank you.
-
May 2023 by Stephanie Kopec
Clean and well stocked dog self-wash stations. Will definitely be returning to use in the future.
