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September 2023 by Clara Umbra
Always have what I need and love their self serve doggy wash
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August 2023 by Frances Foley
Very helpful staff with great selections of different products for pets.
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July 2023 by Eron Cayedito
The have every pretty supply except for fish stuff.
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May 2023 by Kyla Joy
Some items are a bit overpriced but it is convenient and sales are pretty good.—> TIP: dog washes are best do-it-yourself in town.—> TIP: dog wash closes half hour before store. Call ahead & ask how full they are; it helps!—> TIP: treats, brushes, combs, & nail trimmers are available for the bath (towels & forced air dryer also).
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February 2023 by R
Wow, this place is super organized, clean, and the employees are so professional and nice. I asked about a certain product and the sweet gal went as far as contacting and looking for the item I wanted. Thank you so much for helping us.
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December 2022 by Queen C.
We recently moved to Grand Rapids from Washington. We had never heard of this store and went to check it out. It's a great store, save for one thing. They, like so many other pet supply stores, sell small animals. Most if not all of these animals are from mill situations. Also, the cages are too small for the animals they have. There are so many critters in shelters and rescues. I wish all the pet supply stores would stop selling animals, just sell supplies, and maybe have an area for local rescues/shelters to come in for adoptions.
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December 2022 by Katie Kowalski
Self-serve pet wash station is SO great! Plenty of supplies available. Flat rate of $14.99 is affordable compared to any groomer. My dog prefers being bathed by me instead of a stranger anyway. And the self-serve station here has treats! Staff were super friendly and helpful. Clean facilities. Easy to use. One stop shop with my pup for a bath and some pet supplies. Definitely will be back!
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October 2022 by Annie Devaney
Store is clean and staff are very friendly. Love the self service dog baths
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September 2022 by Susan Shannon
Staff is exceptional with the handling of small pets.
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August 2022 by Linda Robinson
My dog flips out for the new store brand treats, Intuition! They’re freeze dried and obviously real meat. The prices are competitive and the staff is friendly, professional, and helpful. Very pleased with this store. It’s not huge either, so its far easier to navigate than some of the huge chain stores. They have a new loyal customer here!
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March 2022 by Bill Cleveland
Love Chow Hound Pet Supplies. Staff is always very nice. They keep a great selection of dog food in stock, not always easy in this covid era. Being able to weigh and bathe my dog with no problems is a huge plus for me.
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February 2022 by Bonka H.
The cat that lives at this location named "Chicken" looks seriously miserable and is licking all their hair off on their legs. No one seems to be really taking care of the cat's issues even though it's a pet store. What's the deal?
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May 2021 by Katy C.
We love Chow Hound Pet Supplies and go there for all our cat stuff. Food, litter, toys, treats... lots of treats! This is a locally owned store which we love supporting. The employees are typically super helpful and will even look to see if an item is in stock at other Chow Hound locations if you need something specific. I love visiting the foster kitties at this location! The freshly baked dog cookies are so fun, they almost make me wish I had a dog. I also love seeing the dogs that come in since it's a pet-friendly store. If you sign up for their rewards program, you can get coupons. Note that some coupons are only valid on online orders. You can also order online for in-store pickup, which is nice. This location is closest to our home but we also like the Burton & Breton location. They also offer lots of great services including a dog wash, delivery within 5 miles of the store, dog obedience training classes, and pet wellness clinics! If you have a pet I'd definitely recommend Chow Hound for all your pet needs.
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April 2021 by Arija Tyminski
WOW! Absolutely loved the service I received at this location! Amelia helped me out and even carried my items to my car! 10/10!
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April 2021 by Dorothy Spiegel
Unfortunately does not care that they mis price their items and the grievances it causes customers.
