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June 2023
No call back from EGO customer service, after 3 tickets open, multiple calls, and lawnmower at repair center on warranty for over 2 months. Very very disappointing
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May 2023
Cannot get in touch with a customer service representative to return parts. Have called four times - on hold forever, prompts for a return call or for you to leave your phone number don’t work. Nothing resolved .
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April 2023
can't find -* ..HORRIBLE CUSTOMER SERVICE, BATTERY FAIL, REPLACEMENT BATTERY FAILED, ON DEATH HOLD FOR HELP... PHONE PROMPTS DON'T WORK, STUCK I A LOOP... HATE THIS