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February 2024 by Jason Glover
You go to a bank, go inside and get told you can only pull money from the ATM. I mean they deserve the one star they got for finding a way to make a bank totally worthless.
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November 2023 by Joseph L.
I made a visit not that long ago, and I was very impressed with their world class customer service.The bank associate who assisted me with the ATM was very pleasant to work with. She explained the setup on how it’s different from other locations (all cash only via ATM), and answered my questions I had in mind. I did like that people can be more one on one here. I definitely will make a visit again!
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October 2023 by Sierra H
The ATM at this location will incorrectly tell you that your withdrawal limit has been reached even if you have not pulled anything that day and have sufficient funds. Highly inconvenient, and the workers couldn’t care less.
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October 2023 by Greg Smyth
So I can’t make a cash deposit here (except atm). I could have done that at any ATM.You pay a guy to tell me you can’t take my cash. Note to self: “Close Accounts at Chase!”
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September 2023 by Douglas Padden
A great experience in this branch today. I'd never been here before and was not familiar with the layout and process of depositing.Pete, the branch manager, greeted me in a friendly way and showed how everything works at this branch. Very friendly, very informative.A nice experience all around. I do not hesitate to recommend this branch to anyone.
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May 2023 by Pickle Juice
I LOVE this branch! Their tellers are amazing and helpful! They are very accommodating and I am able to get what I need done right away!
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March 2023 by Cesar Rojas
They cannot take cash deposits and I cannot do a deposit in their atm because I don’t have a debit card! So much for their sign “we have redesign this location to better serve your needs” nope not mines :(
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December 2022 by Ron Jackson
Saturday hours and capabilities. The bank is staffed on Saturdays. However, no personal bankers were available. They tried sending me to a different location. If the people working in the branch can’t do anything, what’s the point of being open? They literally just tell you to use the ATM, and if the ATM can’t do what you need, they can’t help you. You have to come back a different day or go to a different location. Pointless.
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September 2022 by Kate Bek
Not quite sure what is going on at this location. The physical footprint of this location would lead anyone to believe it is a full service bank. It’s basically a room with a few couches and cubicles. There is an ATM inside for small withdrawls, but the human beings cannot accommodate cash transactions. Staff is nice enough, but will defer you to the Cascade branch.
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July 2022 by Kim VanderSloot
My daughter was treated very poorly by a woman employee who was supposed to be helping her with an issue with her bank card. My daughter left without the problem being taken care of. The woman argued there wasn’t a problem with her card. We made an appointment with another branch and won’t be back. Please be kind to customers. My daughter didn’t deserve that.
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March 2022 by Andy Barker
So, this branch does not have tellers. Just a machine to deposit withdraw money, and limited staff to open credit cards and accounts and that kind of thing. I already knew this, and this was perfect because I wanted to talk to a actual person and open an account, so no problem there.So I went to open an additional checking account. There were two employees inside. The employee said there’s no one here who can do that for me and recommended I go to a different branch. Lol! Then why are you here, and what do you do? That’s pretty much the only reason to have an actual person staffed.As I’m sitting in the parking lot writing this review, another car rolled up, a person walked inside with some papers in his hand, and immediately walked back out, like I did. I guess the employees can’t do whatever he needed to do either.This was a complete waste of time. Don’t go to this branch. Or at least call ahead first.
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January 2022 by Joshua Zheng
Not helpful. Messed up several things with my business account and resulted it my account getting closed which created a whole mess that needed to be resolved over the phone. Also provided false and/or inaccurate information. Avoid this branch.
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December 2021 by Cecily Shi
The staffs and managers are nice and always trying to help as soon as you walk in. The biggest thing is- if you are withdraw, cash a check, or simply deposit to your account. Avoid this location. I don’t understand the purpose of the machine when there are staffs present at the location. The wall design is horrible and make me feel that I am just an account, not a person. Hopefully they can take it down soon and have our friendly tellers back to the counters.
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September 2021 by owen steger
Don’t come to this branch unless you are looking to waste your time. Just needed to make a simple withdrawal however there are no tellers. The only staff member there was no help, he even told me to go to a different branch, just for a withdrawal and offered no assistance.
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August 2021 by Bakedcookie420 Corbeil420
Can’t cash checks just an ATM Get it in three business days. I can do that on my phone with the app
