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July 2023 by Laura Mercer
If you need an item removed from your account, you need to prove why you want your money. They want proof I paid a bill, they are violating my privacy by making my bills a priority over me the bank card holder.Have you ever heard of suchImagine having your rights violated by your own bank and violator of my privacy.How horrible of chase.They are about to control all your funds.So a bank run needs to be done before it's too late.If I were you I'd take every dime of your money out of the bank.You soon will not have control over your own money. They told me today I have to have proof of a bill I paid because I accidentally paid it twice.So now my bank works for DTE.
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October 2022 by Jake B
Not open until 10. Close at 5, like all Chase banks. Apparently they only want to serve unemployed people...
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May 2022 by Stephen Garcia
A bank that's only open Mon-Fri 9-5, and *NO SATURDAY HOURS??!* That's ridiculous.
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September 2021 by Jennifer
Teller yelled at me to put on a mask....No Thank you was my response, then she continued to yell at me. Guess what, i can take MY BUSINESS to another bank. Will greatly consider doing so. Dont bank with chase, they treat you like dirt for understanding the constitution!
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August 2021 by Lisa Poe
Maxine "Max" is truly amazing. She has gone above and beyond to help me get my name changed on my Chase Credit Card. She is so friendly and helpful, my words don't do her justice. If you need ANYTHING, she is willing to fight for you and then call to update you on the status. She makes me believe Chase cares.
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June 2021 by Jennifer Brenner
Teller yelled at me to put on a mask....No Thank you was my response, then she continued to yell at me. Guess what, i can take MY BUSINESS to another bank. Will greatly consider doing so. Dont bank with chase, they treat you like dirt for understanding the constitution!
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December 2020 by Brenda Jager
Beware! The worst I've ever seen.. after countless calls to them and hours of being on hold I informed them that my elderly father with parkensons disease was a victim of identity theft and financial exploitation of the elderly and a credit card was fraudulently opened in his name with them. I gave them the name of the person with did this along with the detectives name asigned to the case and they did not care and have been consistently harassing my father with threats of sueing him in court victimizing him all over again. I've since contacted an attorney and intend to contact my local news station.
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September 2020 by Wolf Pack Discs
Walter is the man! Great customer service and a great personality!
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June 2020 by Casey Favreau
They lie about their business hours.
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March 2020 by Nicole S
Great costumer service.
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March 2020 by William Marsh
Service was great
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January 2020 by Patrcia Clemons
Absolute worst nightmare come true. You'd think with it being a bank and all, they would be helpful. They will gladly help set you up for future bankruptcy so they can take your home away, glad I walked and found a much better place.
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November 2019 by Nathan L.
Great friendly staff, always ready to help me with my deposits when ever I come in, they always have a smile on their face and are always willing to help with questions that you may have. Great branch!
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April 2019 by Alaina S.
If I could give it a zero star I would I have been at this tank for over a year I've had it for times where they've been two days late on depositing my check that I personally asked how long it would take for the checks to go through they said one business day to multiple times they have taken money out of my account from checks that I deposited that I can't even reach so they've stolen over $100 for me and they told me that they don't know why and that I spent the money but when I can't reach that money so the hundred dollars is missing from my checking this is happened multiple times so this is the reason why I will be canceling my bank account with Chase. Because they steal your money and they lie and they won't do anything about it. Especially the manager she just didn't want to talk to anybody or deal with anybody. And on top of all of that they can't even cash my check that I just brought in because there's a hold on my account because I don't think I work for that company that I've been cashing the same exact companies check there for over three months now so they can't do their one job of keeping banking right to they can't even cash checks..... super disappointed on the fact that this company is full of stealing untruthfulness
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November 2018 by Missy Collins
Dreaded going to this location. All I can say is RACISM AT ITS FINEST!!!!!! WILL NEVER RECOMMEND ANYONE. TOLD 3 OTHER FAMILY MEMBERS TO LEAVE THIS RACIST FACTORY. THEY CLOSED THEIR ACCOUNTS.