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February 2024 by Alexis Bates
We take our dogs here and they are always very gentle and attentive. They don't overlook any details and give sound advice.
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February 2024 by Nunya Bizness
Best spot for post-op rehab care in West Michigan.
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January 2024 by Jerry Davis
Excellent friendly service! Greatly appreciated.I highly recommend this location and their Cascade Hospital.J. DavisRockford, MI
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December 2023 by RebelWolf95 Doe
Really polite, professional, understanding and efficient. Will be a long lasting customer
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December 2023 by Gerald Weller
I seem to have rated this one star in error. All my 15 years of having CHA care for my dogs has been nothing but kindness, understanding and highly professional. They are truly a 5 star operation.
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November 2023 by Sally Powney
I always have great results with Cascade Animal Hospital. Been coming here since the 1960's. They are always up on the medical.
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October 2023 by Laura Boerma
My dog mollie has been having issues with her urinary tract . Thank you Dr. Rasche for your expertise . I know you care deeply about mollie getting the BEST care possible .
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October 2023 by Wade Begrow
I have been bringing my beloved pets to Cascade Hospital for Animals for over 30 years. I highly recommend them. From what I understand, they may be slightly more expensive than some other clinics, but they are professionals that offer exceptional service. The prices always seem fair to me. I have also utilized their grooming services.
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October 2023 by Allison Millard
My husband and I were in the process of moving our animals abroad and our pet shipper made a few mistakes that caused our animals to be delayed. Cascade Animal Hospitals International Travel Team has been absolutely amazing in helping us to get our animals ready to travel. I've mostly been in communication with Katelyn and she has been so organized, helpful and so patient answering all of my questions. She has been truly amazing! Due to our animals not being able to travel with us, my husband and I had to call into our dogs appointment and the staff was friendly, so organized and they made sure we had all of our questions answered. Our dog has safely arrived in Japan and we wouldn't have been able to do it without them. We are so thankful for Cascade Animal Hospital and their staff!
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September 2023 by Kat Z
This vet has taken care of four of our animals. Today I came in with a sick dog and I have been here an hour and have not seen a doctor yet. My appointment was at 11:40. It is now 12:41. Just disappointed they didn't keep their time or at least let me know I'd have to wait.I'm giving it another five minutes and I have to go. I have another appointment. They've been very good but this was disappointing. I did speak to the vet. She was absolutely wonderful and did explain it's like an ER so they will tell people from now on. As usual their care is amazing. Thank you Cascade animals for taking care of my baby.
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August 2023 by Madelaine Christopher
The BEST vet experience I’ve ever had! Cascade Hospital for Animals was wonderful and if I could give them more stars I would. I brought one of my girls in for a wellness visit and to update some of her vaccinations. This was our first time in and we were greeted so nicely, checked in quickly, and seen immediately. Augie was our vet tech and he was very kind and thorough. Dr. Schaffer was our veterinarian and she was wonderful and very efficient! The exam itself only took a couple of minutes and we accomplished all that we need to. I cannot wait to bring my other dogs in to see Dr. Schaffer and her team! Thank you for making this a great experience! (Especially coming from someone who hates trying new experiences!)
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July 2023 by kristin Ellens
They were kind and compassionate with me and my cat. Because I have multiple cats, they did their best to keep my expense down, while still doing a thorough job.
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July 2023 by Mary Gleiter
Had my dog in for two surgeries - dental and an abscess and the doctors and aids were very caring. Lucy is recovering nicely.
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June 2023 by Roxanne Griffith
The staff is professional and caring. Our animals have been treated by Cascade Hospital for Animals for over 10 years. We have never been disappointed!
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June 2023 by Gabrielle Parisi
Absolutely the BEST veterinary clinic in Grand Rapids. Our dog was bit and instead of bringing us in just to tell us he’s okay and sending a bill, they investigated pictures, told us what to watch for, and when we should be concerned.He is completely fine and healing. Our dog has also gotten a semi-major surgery through them and when he became infected they took him overnight, cleaned and restitched, and even covered some of the additional fees. I have always felt they give the BEST service, they are very bright, well organized, and kind. Feels like a place that hires the best of the best in the Grand Rapids area. In a day where customer service is almost becoming a thing of the past… this place goes above and beyond. There pricing isn’t low but it’s competitive and fair. We have never felt they are trying to make a buck off of a bad situation for us. We trust them with our furbaby’s life… what more could you ask for?
