-
October 2023 by Greg H.
We have the unlimited plan. When I have to go through the wash 4 times right in a row try to get my vehicle clean it's clear I'm wasting my money there. Having to go home & clean all the bugs off the hood/grille & windshield, then buff the white water spots off the hood says this place is a waste of time & money. Time to cancel the unlimited & try someplace else....
-
September 2023 by Sharon Krumm
Horrible. Web site led to beleive they did interiors..nope. then the attendant sent us to a different one and there was no car wash there. Asked someone and they said a place in Wyoming. Nope. Will never go to any of those again. I'll stick with Tommy's from here on in. Was just trying to find a place that would clean my interior for me.
-
May 2023 by Megan I
We are years-long membership users here. Like the various locations and pricing options. Vacuums are much better at Knapp - Cascade and other one down 28th vacuums need upgrades but otherwise will continue to use services here.
-
April 2023 by Nick R.
They haphazardly clean your interior not worth paying for the extra just stick to the car wash
-
April 2023 by Alex Brenner
I get many washes at the many Mister Car washes in the surrounding area as I purchase their unlimited package and all the locations seem to do a great job cleaning my mid-size vehicle (Subaru Crosstrek), despite some location's washing and drying machinery setup are different. I do wish their unlimited package was cheaper, but the many locations in and around Grand Rapids make it extremely convenient to run through for a wash and utilize the package as much as possible.
-
January 2023 by Becky G
You can't pay in cash, even though they have a person hired to stand there and help you pay the machine. The most basic underbody flush costs $15. The person standing there asks for a tip, which is really awkward and unnecessary, especially since this is an automated car wash.
-
January 2023 by Tim R
These car washes are a disaster. The back of my Edge is full of water and dirt after every wash at most locations - some are better than others. I have to bring a towel and stop and wipe off my car after I get it washed. Unfortunately, there are few other options now. The drying is the main issue. They really need to re-engineer their drying systems. I also don't need 14 teenagers asking me if I need help with an automated kiosk & then asking for a tip! Tommys isn't much better but will be switching soon.
-
January 2023 by patricia m
Good car wash. Nice that there are 2 entrances off 2 different streets. It was busy, but flowed fast. It was super cold and I felt sorry for the guy standing outside but if you want, you can tip. The car came out great. I do find it weird that the vacuums are along the drive in, and not after the wash.
-
December 2022 by sam walters
Best carwash service I have ever had. Located around town and good prices for their monthly plans
-
September 2022 by Jonathan Dodge
I’ve been coming here well before this was a MCW. In the last two months my Jeep comes off the tracks every single time. Today my mirror completely broke as a result. Over the last few weeks the manager on site told me he would look into a solution and call me, never did. Then on a return trip said he would talk to management and get back to me, never did. The apparent solution is to continue turning off washing features. As soon as I have time, Ill be signing up with Tommy’s next door which has trackless solution that better suits my car. I would have given this a chance had the management been responsive to my issues.
-
July 2022 by Ted Lott
Went to get my car washed after an appointment in the area, their equipment ripped the windshield wiper right off my car. They took my name and info and told me I could text them the receipt for the new wiper blades and get re-imbursed. I did that and haven't received any response at all. Tried contacting them but haven't heard from anyone. Don't go here, they will damage your car and lie to you about paying for it just to get you to go away.Update! After Mister Wash replied to my comment, I tried to email them at the address provided. It is not a valid email. I have never received compensation for the damage to my car, and I will never ever use this business again. Avoid at all costs.
-
July 2022 by Rachel Brinks
I love Mister Carwash!! The "washclub" membership is a really good deal, pretty much you only need to go through 2 times/month to make it worth the money. But I go much more. The regular wash is wonderful, but in the winter the deluxe wash is superb. The wax finish does last for at least a week to 10days. I live on a dirt road, but you'd never know it from my car. My car is an 09, and doesn't have a speck of rust. I love being able to vacuum out my car regularly, too, for no extra fee. They can get backed up with business on a sunny day, or during rush hour, but all the staff there do their very best to get folks through quickly. And, all the staff are ready to help if you need anything, super friendly and knowledgeable. I wish all businesses were run as smoothly as this Mister Carwash.Update: with a new deluxe carwash moving into town, I still have no desire to even test the competition. This location is convenient to me with two entrances, and the multitude of vacuum stations. Recently my car was very dirty both inside and out, and I marveled at the transformation in less than 10 minutes after a vacuum and wash. I could do this every day if I wanted for a flat $20/month. Nothing to be improved upon here.
-
July 2022 by Ryan Mancinelli (ryguy28896)
Honestly I don't know what I'm paying for. It's a complete crapshoot knowing what kind of wash I'll get. I'm on the top membership package, you'd think it's not that difficult matching the car in the photo to the car in the bay, but apparently it is for the staff because I get the correct wash I'm paying for only half the time. Oh wait, I'm paying for other people to get my wash, and I'm getting theirs. I should just downgrade, maybe they'll switch my lower wash with a higher tier one when they inevitably mix me up with someone else.
-
July 2022 by Connie R
Best car wash in the area!! Not only is our van always sparkling clean, but their policy of FREE vacuums is a wonderful bonus!
-
July 2022 by Joel Stephens
High quality car wash. On the higher end for price, but I feel you get what you pay for, and if you go frequently their Unlimited Wash Club is a great value!
