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October 2024 by Jeffrey Smith
You need to pay attention to the billing if you have multiple vehicles and change plates. The staff is nice, but they messed up my billing and it has taken me months to get it fixed.
Edit after Response:
This is a canned response. I have been working with customer care for months and it is still not right. They are a big corporation who does not care like they say they do.
I get it and will use them for what they are.
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September 2024 by Burdi Girl
I appreciate the quality wash results. They always have great working vacuums...all at a very reasonable price. Having multiple locations for quick convenience is so helpful!
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July 2024 by Bernie Kuzava
An effective and efficient car wash.
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June 2024 by Kristy Dykhouse
Short wait
Good wash
Friendly staff
Convenient locations
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June 2024 by Haley Heslip
Since it’s a renovation, it has gotten so efficient! No more super long lines/waits, if there is a long line, it moves very fast.
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May 2024 by Matt Barton
Been to almost every Mister car wash in Grand Rapids area. Cascade seems to dry the vehicle the best
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May 2024 by Megan
We are years-long membership users here. Like the various locations and pricing options. Vacuums are much better at Knapp. Cascade and other one down 28th vacuums need upgrades but otherwise will continue to use services here.
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March 2024 by Matt Biek
Entrances can be a little tight service is great!
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March 2024 by Michael Francis Lessens
We love this business as they’re located in many areas in the metropolitan Grand Rapids, MI area and in other locations like Greenville, MI where we visit family members there.
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January 2024 by Chris S
Mister Car wash, washes better than most other car washes.
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January 2024 by Olivia Abram
Love the free vacuums when you get a car wash
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January 2024 by Jenna Olszewski
I paid $14 for a car wash with an underbody wash. There is still so much dirt on my car.
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December 2023 by Roman Perry
Employees are great at this location. Other areas could use improvement as far as corporate goes. Unlimited pass only worked once over a two month period before it was fixed, causing backups at the wash every time. Poor car wash workers have to deal with frustrated customers when they shouldn't have if someone else did their job properly.
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November 2023 by Drew VanderMeulen
This place washes away everything but your sins that's for Jesus
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November 2023 by Doug Alexander
It's good for the multi pass
