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July 2024 by Kelly Moore
We came in today to upgrade my phone and Alex was AMAZING!! Him and the owner (I did not catch his name) were so kind. They were very friendly to my kids as well who had to be very patient as my new phone was set up. Highly recommend this location!!
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March 2024 by R
For one no disrespect but can not understand dude! My battery is VERY HOT! He said e people came in with same issue! Why is boost giving phones with bad batteries that over heat & possible catch fire? He refused to replace said I would have to pay $175.00 for new battery or pay over $100 to upgrade. Everyone knows batteries do this but if 3 people in week have same issue the fault is BOOST MOBILE WHO SHOULD RELPACE FOR FREE!!!! That guy at 54st in grand rapids just wanted to make money such a con!! Beware
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August 2023 by michael mooney
Great service
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August 2023 by robert schutt III
Always great service!!!
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March 2023 by Kayla Lynn
Just called to ask how I add a phone or if they’re would be a fee guy barley understood me and hung up as I still said thank you….
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December 2022 by Ernie Smith
We're great getting the phones we needed and we're friendly
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October 2022 by Shane Tovey
Great place... Great staff, Euseff was very helpful. Knows it all!
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September 2022 by Megan Bitz
Great store, amazing customer service.
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August 2022 by Jen
Very helpful
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August 2022 by Jami Miller
Our go to Boost store
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December 2021 by Marian
The employees are very helpful. Sometimes I feel like they not listening. My experience with them as been ok.
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December 2021 by Donna Stanley
Had new phones and great service answer all my question. Very helpful.
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December 2021 by Greg Tromp
Employees at the store are very helpful very courteous.
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October 2021 by Lori Enter
I don't know his name, but I vizier the store on 54th st in Kentwood, mi he gave outstanding service!!! Taking customers in between while working with a customer! Great job! Great service!
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August 2021 by Kristen Kennedy
I ordered 2 phones from boost mobile online and tried to activate at home. It told me I needed to upgrade my plan. I went in to this store and Jose was working. He was very nice and professional! After customer care giving him the run around, and at one point even saying the phones weren't compatible with boost, he was finally able to get someone who had the knowledge everyone should have working for boost! I have had many issues with immature people working in this store and was very impressed with how fast he was able to help me with my issues. I give 5 stars for his service alone!
