Bob's Collision Service is a highly recommended auto body repair shop known for its outstanding customer service and efficient repair work. Customers have reported exceptional experiences, highlighting the team's communication and professionalism throughout the repair process. Many appreciate the quick turnaround time, often having their vehicles returned in a week or less. The shop goes above and beyond, as noted by a customer who received a detailed cleaning of their car after repairs. Clients have praised the friendly and kind staff, making them feel valued and welcomed. The use of CarWise texts for updates has been noted as a helpful feature that keeps customers informed. Bob's Collision is recognized for honoring appointment times and minimizing wait times, creating a hassle-free experience. Whether dealing with unfortunate accidents or routine repairs, customers consistently express satisfaction with the quality of work and the overall service provided. Bob's Collision Service stands out in the Grand Rapids area as a reliable choice for anyone in need of auto repairs.
Very clean location and good customer service, highly recommend, very professional
August 2024
Bob did a great job on my repairs and I would definitely recommend them for your car repair
April 2024
Although the deer accident was unfortunate, Matt and the team at Bob's Collision did an outstanding job making it all better. Best communication via CarWise texts that I've ever experienced - very helpful! All around great experience. Thanks!
