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“I have used John twice now while purchasing a home and appreciate the time he takes to explain all your options. He and his team work hard to take care of their homebuyers and I will continue to recommend them!”
“When I tell you I love these people, I really do. They have helped me so many times through out the years that I was a member there. I am extremely happy and grateful for the amazing staff that makes this place run!”
“Since joining Consumers Credit Union over a year ago, our business has thrived from the benefits they offer. Fantastic business checking and CD rates to overall service. Staff knows our names and are there to listen to our needs and find a way to ensure our financial goals. Over the past few months we have left our long time banking institutions at MSFCU and Fifth-Third because we no longer saw any value in staying with them. Consumers Credit Union has exceeded our expectations and we look forward to working with them as long as we can.”
“Great Credit Union!!!! I've had nothing but the best experience at this branch. KATELYN is awesome!! She helped me with my loan and got me back on the right track with my savings and credit Thank you all.”
“We worked with Josiah at Mercantile Bank to obtain our construction loan and had an extremely positive experience. Josiah is a mortgage expert, very responsive, and fantastic at communicating. We highly recommend Josiah and Mercantile Bank if you are in the process of acquiring a home loan.”
“I deal with multiple banks in 3 states and 1st National Bank of America is by far the best one.
Best service, policies, identity protection, and rates that are highly competitive.
Angie, Doug and the team are outstanding and I would not hesitate sending my closest friends and family to them.”
“Well received,Kate'(Rep') was very excellent ? knows what she was doing,and helpful,thank you Kate ? Hope to see you again and again, great job continue doing great!!!!job”
“I applied for a loan online. The person handling this for me was amazingly prompt and easy to communicate with. Friendly and respectful, she helped me breeze through the steps in no time. Thank you!”
“Very helpful and responsive staff. I have enjoyed working with them through my business loan and Paycheck Protection funding. I recommend Level One, a Michigan based bank!”
“Cathy Heft is the best! I brought in a bunch of old bonds & she walked me through every step of depositing them & was so helpful & patient in the process. 10/10 customer service & such a nice person :) Ask for Cathy - you wont regret it!”
“Best credit union I’ve ever experienced; with the help of Kait & Abigail, you’re going to have a great experience. A+ on customer service and they treat you like family. I couldn’t ask for a better service. Thank you!”
“Great people and attitudes .............only problem needs attention is anything needing to be done requires them to run a credit check and that hurts your credit score......I'm not sure if they understand that or do they really even care. You open an account credit hit, apply for a loan credit hit, apply for credit card, credit hit. ....Once you are in their ecosystem they should have enough information on you to make great decisions. IE. AMERICAN EXPRESS, once you are in, you never have to worry about them doing a hard inquiry on your credit. Ijs”
“Rebecca Stein helped me so much when I saw her a couple weeks ago at this branch! I’m new to building my credit and she did a wonderful job at being patient with my many questions and going through the process of setting up an account with me. This branch is out of the way of my house, but I will continue to go to this one just because I had such a wonderful experience!”
“I worked with Vanna Stevens - she is the best! Love, love, love her! Very informative, punctual and down to earth. Would and have refer(ed) her and Consumers to family and friends.”
“I have both my auto loans and mortgage at Members First Credit Union. Their staff are knowledgeable and friendly. Fees are low and their services are comparable to the big banks. Highly recommend if you want a more personable service that you choose Members First Credit Union.”
“Dee made it really easy to open accounts. Fast, friendly and efficient. The service is top notch, and I appreciate the security extras when I transfer funds.Thanks!”
“Top notch service! I was having issues depositing some money orders into my checking account through the mobile app and stopped in the branch to see if they could help. The gentleman who helped me was so accomodating and patient with my request (since this branch is more for investment advice/ wealth management). Note: Any check deposits made here must go into your brokerage account. Then you'll have to move the money to your checking account online. Overall amazing, friendly, non-pretentious service. As a young professional/ investor just starting out I am so happy with the service Schwab offers. Staff here have the heart of a teacher and are so helpful. Thanks guys!”
“Everyone I delt with was vefry friendly and knowledgeable as what I was looking to do. I would highly recommend to any of my friends and who knows what happens these days with our economy is doing?”
“We had an. Excellant discussion with Shelby Arnold. She was very knowledgeable and competent. She was also up to date on our individual accounts. We rate her a 5 out of 5.”
“Eric took a strong interest in getting me back on track with both immediate and long term goals of mine. Very personable, knowledgeable, quick and did a wonderful job explaining some solutions to my problems. Highly recommended.”
“I am the GM at Hopcat, and we love the service that they offer! We always get what we need, and they’re always personable and have high spirits! If we’re in a pickle they go out of their way to help.”
“Had a great experience working with Sarah B. She was always quick to respond to questions that I had, her information was spot on with no room for misunderstandings, and she was so friendly from start to finish. Sarah even sent me a text message as I was walking into the title company to say that if I had any questions, she would be by her phone to help expedite the process. I could not have asked for a better person to work with.”
“I called the Chase bank on Lake Michigan Drive in downtown Grand Rapids. I had a lot of questions about opening an account as well as cashing my payroll check drawn from Chase . Bri was so patient with all my questions and was as thorough as she was able to be. Thank you Bri. Due to your above and beyond customer service just now I will be opening an account with Chase bank”
“I had nothing but an amazing experience at this location. It's my preferree LMCU branch. They're very helpful and friendly. The branch definitely deserves a better rating.”
“Just must say everyone on the workers at this branch is awsome and amazing in a million ways! I will be switching from huntighton to you guys! I was getting morning joe from speedway and came out these guys giving away gift cards to people comming out and wishing people a merry Christmas. You all are awsome! Made my day! There are good people out there still.”
“A great place to bank! I've greatly appreciated their customer service and their quick responses to any matter. This location is around the corner from me and I enjoy going in whenever necessary. I obviously enjoy their 3% checking and have gotten multiple friends and family to make the smart switch.”
“The tellers and bankers here are phenomenal! Shoutout to the young teller with the glasses and curly hair (I forgot their name). They helped me with a transaction and they went above and beyond with their customer service. This made my experience very personable, and it made my day!”
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“It was so easy working with Colin and his team! We were told we had to wait a year from other companies and Colin help us and 3 months later we have our first home!”