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February 2024 by Clint LeaTrea
Came in for a sim card. We helped immediately, without any issues and my problem was solved. Less than 10 minutes in and out. ??
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January 2024 by Matthew B
Matthew Arnold is a lifesaver. Very knowledgeable, patient, and efficient. I will come to this location only, JUST because Matthew is there to help!
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December 2023 by Amelia Mueller
Deiona, Tami, Tyrelle provided great customer service. They all were patient with all my questions, very helpful and polite.
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November 2023 by Kelly Jo Sweezer
Deiona provided excellent customer service at the Knapp Corner AT&T store. She helped me find and purchase the phone accessories I needed, she explained new AT&T services I was not aware of, asked a friendly team member to locate items that were in stock at a different store, and contacted customer service for me. She was nice, fun, and relatable. Thanks Deiona!
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November 2023 by Estavian Ward
When I came in to trade my phone in to upgrade I worked with Deiona and she provided stellar service! Great communication and very thorough with answering all of my many questions! Highly recommend working with her as your associate!
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November 2023 by Kaylee Mihlethaler
Previously, I had gone to another at&t store and by the time my bill came around this month, I was paying double the amount than before!!!! So this time, I went into the Knapps corner locations and Deiona was INCREDIBLE!!! She helped me break down my bill, kept what I needed on my plan, and even suggested that I look into getting my Internet through them, so I'm going to! She is warm, knowledgeable, and had me laughing the whole time in the store even though phone stores kill my mood. 10000/10 experience. Keep up the good work, Deiona!!
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November 2023 by Charlene Dorais
Hands down the best service I have ever received shopping for electronics and cellular service. Deiona was incredibly helpful with everything we needed, and her customer service was impeccable, and she had some amazing food recommendations. Thank you Deiona!
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November 2023 by Chelle
HORRIBLE SERVICE!! Awful completely awful service I am absolutely shocked that at&t allows employees to treat u like this. Too the employee at this location that I worked with I hope u get fired and this location should have new management immediately. Again I can't exaggerate how upset I am with this store. I went to the Northland location and the guy there Joey was much better and way nicer I highly recommend that store over this one.
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November 2023 by Business Reviews
Super great staff. The manager tyrelle and his staff Thomas and Deiona were fantastic. All were very helpful. Extremely recommend :)
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October 2023 by Scott Holmquist
I didn’t buy the phone from them, yet Jay helped me set it up anyways! Thank you
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September 2023 by Jennifer Reed Roys
Wasted time wandering around the store without being acknowledged. One worker and one customer - the least you could do is acknowledge the customer and let them know you'll be with them as soon as possible.
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July 2023 by Emma Condet
I came to this ATT store after going back and forth with a different store and the corporate customer service to get an account switched over. The other store told us they couldn't help at all, but this store was able to fix the account issue and get us switched over within 15 minutes of being there. They were extremely helpful and kind and we had a great experience. Would recommend this ATT store above all the others in the GR area.
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June 2023 by Nancy Getts
Kyle helped me but all 3 associats were very helpful they worked together to help me with my service and adjusted everything so that I had the right service for my phone and went the extra mile to make sure that my phone was exactly what I wanted way to go guys I will be back and this is the only att store that I will go to thank you for all your help I really appreciate it these guys are fantastic
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May 2023 by Diana
Always a pleasant and knowledgeable experience when I come in for information, bill payments, new lines, upgrades, and sometimes just to get accessories. Jeremy is very attentive and most knowledgeable he explains the products,promotions, and expectations in a seamless easy to understand way. The store always looks fresh, professional, and put together. All the interactions that I have had in this store no matter what employee it was was a pleasant, friendly experience. That’s the sign of good management and appreciative employees. Refreshing in this day and age. I would highly recommend if your looking for competent, knowledgeable, friendly people to help you with your service needs this is the store to stop by. If they don’t have the answer they get the answer. If they cannot fix the issue themselves they make sure they find someone to fix your issue and resolve your concerns before walking out. If your unhappy with the AT&T stores you currently go to (I know I was)come to this one I promise you will not be disappointed. Thank you guys for being great employees of AT&T sometimes a rare find glad I found you happy to spread the word for you!
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April 2023 by Craig Streeter
Dude there was super chill, super knowledgeable, had alot of problems going in there, he checked them all off the list, easy peasy. Would recommend
