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“Masubegh was extremely helpful and kind! The store had a good selection to choose from, but we fell in love with the sectional we picked out at first sight (and sit) and look forward to using American Freight again in the future for any other purchases we may need.”
“Ginger made the experience of buying a new Miele dish machine for our residence a pleasure! The installing technicians literally rolled out the red carpet to protect our floors. The installation was done professionally without haste, and the technicians communicated with us throughout the process to assure our satisfaction. Cleanup was thorough and done to our satisfaction. We couldn't be more pleased with our decision to hire Bekins and will be return customers again and again!”
“Purchased a built in Jenn Air refrigerator, Jenn Air stove (gas & convection) with griddle and Jen Air hood. Very happy with the products and service and the appliances really gave our remodeled kitchen the look we were after. Great group of folks at Decker & Sons! Went back and bought a freezer for my mom. I highly recommend them!”
“We visited this store about 2 weeks ago. We were greeted by Gary Martin. Told him we needed time to look, as we had several appliances we were interested in. He gave us our space,( Thank You Gary ). After doing all my homework, we returned on July 30. It was Gary's day off, but he just happened to stop by the store about that time. He spent the next couple hours helping us. We purchased Washer, Dryer, Gas Range, and refrigerator. The store had a lot of stock. And our experience was good. I never shared my budget with Gary but, when we were done.... everything was well within our budget. Gary worked hard to get us quality brand appliances, good prices and all on his day off! Great working with you Gary. I'll be back for sure.”
“Synergy Appliances fixed a leak on our LG washer this summer. Prior to contacting Synergy about the leak, another appliance company told us the leak was because we weren’t shutting the soap dispenser drawer all the way, and didn’t even bother to take a closer look. I appreciate that Martin with Synergy Appliances took the time to find the actual leak and fix it. It took a couple tries, but he figured it out, and I haven’t had any issues since! The cost of the repair was very reasonable, and he didn’t charge us for the extra visits to fix the issue. The person who answered the phone each time I called was very helpful too. Overall, great service!”
“I was desperate for vacuum cleaner bags. When I arrived the store was closed but Becky and Mary were still in the store working. They came to the door and let me in and I am going home with the much needed bags. Thank you so much ladies! Not everyone would have done that.”
“I've been coming here for yrs, yes my usual guy wasn't there..but another fine young man helped me out..and he did great got me out of there quick..even though I changed my mind a couple of times..and since it was kind of an emergency..I was able to pick up the next day..but it was a little snow flakes on/off.. so they plastic wrapped it for me..which was great..Thanks guys..?????”
“I recently came here for new light fixtures and I'm quite pleased with my choice. The fixtures have significantly improved the lighting in my home, and they fit the aesthetic I was looking for. My salesperson, Brianna, was knowledgeable and provided helpful advice throughout the selection process. Her assistance made the shopping experience smooth and enjoyable. I would recommend Ferguson and Brianna for those seeking quality light fixtures and a helpful shopping experience.”
“I just became aware of this company from the name on the key I found and if something has someone's name on it I believe to give it to the person it belongs to maybe they have been looking for it for years and are happy to have it back. Who knows?”
“In this day and age it's often hard to find good customer service. So far this store has delivered every time we've needed help. Wanted to give a shout out to Spencer who really exemplified today what good customer service is all about. Thanks for finding that pallet of potting soil and helping move it and load it in my car. We'll Done.”
“I really appreciate the time Aiden (from the 28th St paint department) spent with me today. I had lots of questions that he patiently answered & helped me find the right products for my project. Andre (Dre) has been a big help in many past visits also. Thank you fellas, you are appreciated!”
8AM - 8PM
4646 28th St SE, Grand Rapids
Appliances
“Excellent customer service! The guys at the rental desk were helpful and good communicators. They had no problem rinsing off what I couldn’t sweep out of the truck and trailer on a rainy day and didn’t charge extra for that.”
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“We had great customer service with Nawara Brothers Home Store. R. J. was our salesman and was very flexible and easy to work with. The appliances we purchased are great.”