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“It's never an easy thing to lose a pet, but when my buddy lost his cat we took her here. They were not only able to take care of her, he was able to get the ashes back in a personalized urn. They were friendly, patient, and professional. Thank you all so much.”
“This clinic treats your pets as family. I have used them for over a decade for my cats. The staff has always been amazing. Several years ago caring for one of my cats that eventually passed from her cancer they cared for her graciously along all steps until she couldn't fight anymore. Now recently we have a 16yr old cat raised from a kitten that is transitioning into elderly life changes, this clinic has provided compassionate care for her along all stages and trials of life. Our community is extremely lucky to have such an amazing place easily accessible.”
“House Calls has been wonderful to us and our fur babies. Our kitten recently got spayed and she's been a real stinker about her incision. They all have taken my repeated panicked calls and have even slipped her in to be seen. They have been the best! Anna even sent follow up texts checking on her. We highly recommend them!”
“I have owned multiple animals, (large and small) for 50 years and have lived throughout the US. As a result, I have worked with many veterinarians (45? 50? No idea.) Dr. Cripps is one of the top three. He is a GREAT diagnostician and relies on his experience before he recommends expensive tests. (In my opinion, younger vets especially go immediately to them.) He has proven to be better at diagnoses than many vets at MSU, a fine teaching school.
He is kind and.patient with all of my creatures and respects me as a client. He also has a fine sense of humor, which must be crucial when dealing with many pet owners. (Pets, not so much. ;-))
His office staff is small, but I have found both Ms. Elizabeth and Ms. Sarah to be efficient, capable and pleasant. They're good at returning calls if you leave a message. You have to wait in your car before you're admitted, but Dr. Cripps is unfailingly punctual if you are. All three of them work effectively with Chewy and other online businesses for animals.
I've worked with 10 other veterinarians in the Lansing area, including emergency clinics and MSU, during the 30 years I've lived here. I have no problem changing vets if I'm dissatisfied with their abilities.
One has retired, but otherwise I have never had one as good and certainly none better. I am hoping Dr. Cripps works until he's at least 150 years old so I never have to find another.”
“Convenient location, accessible parking, and spacious waiting area. The doctor loves his work and it shows in the care he gives to our animals. The staff treats us and our pets like family. Wouldn't dream of going anywhere else.”
“Miller Animal Clinic is the best!! For over 60 years I have been taking animals to veterinarian clinics in Michigan and my experience with Miller is by far superior to all the others. I wouldn't go anywhere else!”
“I appreciate everything they do I wish taken your dog to a veterinarian wasn't so expensive for people but it's not fair to animals or the humans that are trying.”
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“Dr.Collier is an amazing veterinarian. She cares deeply about her clients and offers exceptional supportive services. I would highly recommend her to anyone looking for high quality, specialized equine care!”