-
March 2024 by Sarah Black
Makiah was very knowledgeable and efficient and even fixed a problem I’d had with my 3 previous phones that no other Verizon staff member could figure out. He was patient, and very transparent on items where we could save extra money.
-
March 2024 by Ernest Mccray
I had a great experience...The guy was direct and got things done.... Respect!!!!
-
March 2024 by Cheryl Martin
Ian was very patient and answered all of my questions.
-
March 2024 by kent yaney
Ian did a great job!
-
March 2024 by Mark Linkeman
Came into the grand ledge location and worked with Rob he was very knowledgeable and helped me so much with setting up a new account. This man deserves a raise ?
-
February 2024 by Kimberly Raycraft
Ian great help, very knowledgeable and I'm sure going to recommend him to my family and friends!
-
February 2024 by Brooke Gardner
Rob was very helpful and nice!
-
February 2024 by Courtney Nicole
Rob is awesome! He will hook you up with anything you need and even checks to see how he can lower your monthly bill. Highly recommend everyone stopping by to see Rob!
-
February 2024 by Patricia Herek
Ian did a great job helping my husband and I get a ndw pbone. Very patient and knowledgeable
-
February 2024 by Jackie Walker
Dakota at the grand ledge office was so incredibly helpful this morning...thankyou!
-
February 2024 by David Bartkowiak
Over all good experience but still do not like the hassle of getting new phones.
-
February 2024 by Robert Bigelow
Had a great experience and customer service with Rob. We purchased a new IPhone for our daughter and he was professional, courteous and friendly. I recommend the store for your Verizon needs or begin new service.
-
February 2024 by Lisa Bigelow
Rob took care of us well. Fast, friendly and went over everything with us.
-
February 2024 by Lori Davis
Ian was very helpful in my new purchase of the Samsung galaxy S24 ultra AI. Very polite and comical. I am very pleased with my time spent at the verizon store in Grand Ledge.
-
January 2024 by Brian
My son bought an Iphone phone at this store and they made him a new account instead of transferring his number from TMobile. This caused havoc and he couldn't use his phone for work.After a great deal of heartache my son paid the phone off and Verizon will not unlock the phone saying that he owes the same exact dollar amount that he paid off.This store said we can't do anything and he now has an IPhone 14 plus that might as well be a paperweight.I will change my rating if the store can make this right.
