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November 2023 by Donna Benson
This was my first time visiting their shop. Rich got me in right away. He listened to what I needed and acted promptly. I expected to wait for a couple of hours for the service to be completed, as that has always been my experience with other auto repair shops. To my great surprise the service was completed in less than an hour. Another surprise was the bill...their prices are extremely reasonable. I highly recommend Richters and will be returning for any further service needs.
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November 2023 by John McDevitt
The Team at Righter’s has taken care of a few of my vehicles. They’re always extremely helpful and efficient. Their prices are fair and they are always polite and professional. A great experience every time.Services: Vehicle Inspection
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November 2023 by cheryl Lynn
I was very impressed with Righter's Auto Repair. They were able to get me in right away, gave a through explanation of what needed to be done to service my vehicle, including which items were immediate and the associated costs. And my vehicle was ready for pick up the next day as promised.I was very pleased with the knowledge and professionalism of all the staff I spoke with and with the quality of work that was performed.I will definitely use them again, and highly recommend Righter's Auto Repair.
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November 2023 by Suz H.
Took my Jeep out of 4 years of storage, knew my first stop had to be Righter’s. It needed tires, an oil change, wasn’t putting out any heat. The engine light was on. The list was long…. They did the diagnostic, sent me the results with pictures and costs. In the order of what had to be done and what could wait. Answered all my questions. I chose to have them fix it all, make it road ready and warm! 2 days later it’s done. It’s like a new vehicle, and yes, it has heat. Righter’s has the nicest, most efficient group of guys I’ve dealt with. Getting the Jeep fixed right the first time lets me park and cover up my new truck so it won’t have to do Michigans Winter Wonderland. A win-win deal. You can’t go wrong with Righter’s, they do things the right way the first time. I highly recommend them.Services: Tires
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October 2023 by John R Henley
I use them all the time ! Always fair prices and friendly! On longer repairs it is an extra plus for the loaner car (since we only have the one car). As a retiree it is important to have a good and fair auto shop ! If something isn’t exactly right they go out of the way to see what the problem is. For oil change or big repair go to Righter’s. Thank you for keeping me on the road !! 5 StarsServices: Steering & suspension repair
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October 2023 by Joseph Stiles
I hadn't been in an auto repair shop this organized in a long time. I told them what I needed, Rich at the front desk had me send him a photo of the VIN and in an hour I received a detailed quote. When I dropped the vehicle off, Rich gave me a detailed explanation of the quote and timeline. It was an expensive repair but they were right in the middle of the two other quotes I got. When they discovered another problem they called with a detailed explanation and additional quote. There were no surprises. I paid exactly what was quoted and they completed the work exactly when they said they would. When I got the car home I checked all the work. They did it like I'd do it. Nobody in the history of the world enjoys the hassle and expense of automotive repairs. Righters did right by me! Would I recommend them? Absolutely!
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September 2023 by Lindsay
Good work done at a fair price. The only charges we had on our bill other than parts, was labor. The labor was reasonably priced and I have always appreciated the way I am treated with respect, especailly as a female in a, usually, male dominated field.Services: Electrical
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September 2023 by J R
Jeff helped me from beginning to end, and is a really good guy. Their labor rates are at the upper end of the spectrum, still having difficulty with that. But they did a great job on my vehicle and treated me very well. Their process is great, they communicate well, and lay everything out with no hidden surprises. I have some more work that I’d like to move forward with, but again their rates are making that hard. With that said, my first experience with them was a positive one.Service: Brakes
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September 2023 by William McLeod
Got a great price on tires they had to order in and showed up next day! Dropped vehicle off that night using the Dropbox and requested tire mount and balance and oil change. Received a call at 8:43am work was done and ready to pick up!!Amazing service and very nice people to work with. I will be coming back for sure!Services: Tires
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September 2023 by Barb Mccann
You’re one the best places to go get your oil change . I have a car dealership right across the street and I think I will be coming to you . I was treated with respect it was just an all nice experience. Keep it up.Service: Oil change
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August 2023 by Andrew Bonner
Had to get my brakes fixed because they were squeaking. Righter’s got me in same day and also was able to get me a loaner car so I could drive back to work. Definitely would recommend them. Did a good job on my brakes and did it in a timely manner.Service: Brakes
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August 2023 by Matt Fitzpatrick
Good price on FS oil change. 5 star. Fast service and quick to get me in.However, when it comes to writing up suggested repairs, I never get a follow up. Happened on our Volvo and now on my truck. Truck has oil leaks and we looked at a few things while it was in for oil change. Still waiting for estimate to get emailed or a phone call.Similar with the Volvo. It was in For it’s first oil change as it’s newest owner and I asked for suggested maintenance estimates based on mileage and Volvos suggested maintenance schedules. Like fluids, belts, timing chain, pumps, etc. called back to remind you I was waiting on that but it never came.Also, Jeff is very friendly but is always in such a rush, unnecessarily. It’s odd. Makes me feel like my service is being rushed and you really don’t have the time to work on my vehicle.So, I’ll just keep coming for oil changes.
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July 2023 by Dar Van Court
They got my truck in super quick and gave me a fair price for a hefty job! Would 10/10 go back and they are my go to people for everything now! Thanks guys!Services: Steering & suspension repair
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July 2023 by Patrick Colo
The experience we had with Righters was perfect. Jeff handled everything. He made it as easy on us as possible. They finished our project a little ahead of schedule and for less than they quoted.We couldn’t be any happier with the quality of their work and professionalism of their employees. We are an out of state contractor working in Michigan. I’m very glad i decided to us Righters instead of hauling the truck back to Illinois for the new engine. I highly recommend these guys, Great job. Thank you all
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July 2023 by Stroys
Fast and friendly service. Always appreciate them providing service at the scheduled time.PSJust had some steering linkage work done.Fair price and fast service.Very happy!Services: Steering & suspension repair
