“I have been a fan of Meijer Stores my entire adult life, and have patronized the Grand Ledge store since it first opened. I never felt any competitor stores could match them, but with the most recent changes I feel they have given up a lot. The wider aisles generally have meant less product choice or no longer carrying some products at all. I have made several evening trips recently with purchases totaling over $300 each time, and have been forced to use a self-checkout because they had no one available to run a register. While the door greeters are nice people , I would far more appreciate having enough cashiers working than having someone saying "hello" or "good bye". I am not ready yet to take all of my business elsewhere, but I get far better checkout service from ALDI and even Wal-Mart, and am starting to spread my purchases more. It is a competitive business and they are just following the trends, but they need to do more to retain us loyal customers. We will vote with our feet.”
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“I have been a fan of Meijer Stores my entire adult life, and have patronized the Grand Ledge store since it first opened. I never felt any competitor stores could match them, but with the most recent changes I feel they have given up a lot. The wider aisles generally have meant less product choice or no longer carrying some products at all. I have made several evening trips recently with purchases totaling over $300 each time, and have been forced to use a self-checkout because they had no one available to run a register. While the door greeters are nice people , I would far more appreciate having enough cashiers working than having someone saying "hello" or "good bye". I am not ready yet to take all of my business elsewhere, but I get far better checkout service from ALDI and even Wal-Mart, and am starting to spread my purchases more. It is a competitive business and they are just following the trends, but they need to do more to retain us loyal customers. We will vote with our feet.”