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January 2024 by Chris Brown
Q was super helpful getting me set up with home internet!
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January 2024 by Jaycee Kay
Summer was so welcoming and helpful! Amazing, on the spot customer service and knowledge of the market.
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January 2024 by Holly Stevens
Super friendly staff!! Very knowledgeable and helpful.
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January 2024 by Ranu Taur
Two of the most lovely people help me solve a problem with my situation they were very patient and concerned of solving my problem thank you soo much I enjoyed my experience at t-mobile.
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January 2024 by Roger Nietering
Q really helped me put with a home internet 100/10 experience would recommend him to anyone.
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December 2023 by Nancy Grevel
Q did a great job helping me set up wifi internet today at the Grand Haven location! Highly recommend!
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December 2023 by Daniel Rothstein
Quinshon and AJ both have Extremely great customer service, attitudes, and took great care of me and my sister getting our plans switched over! 100% would recommend going there if you are looking for a new phone and great service
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November 2023 by James Ranta
Q was a wonderful help in setting up our phones and internet! Knowledgeable, patient, and endlessly helpful. Good product, great experience ?
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November 2023 by Claire Storey
Awesome crew and fantastic service. 100% went above and beyond to help us set up our service plan
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November 2023 by Jim kaffenberger
Very good customer service, Big difference from Verizon , I would recommend them to everyone I know.
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November 2023 by Russ Newt
Got setup by my man Q he is awesome.very helpfull great guy
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September 2023 by Lindsay Postema
Had a very disappointing experience in this particular t mobile store. AJ was being extremely rude and had my boyfriend waiting for 20 minutes, which wouldn’t have been an issue if he were actually trying to assist him. He preceded to say “I can’t put a new screen protector on your phone it’s not showing up in my system” being blatantly rude. You could tell he didn’t want to help my boyfriend because he knew he wasn’t going to be making a commission sale off of him. This is disgusting as we pay an extra ten dollars for each phone a month to have the screen protector plan. Also just TWO DAYS AGO I went in there myself and got a screen protector put on from a nice gentleman by the name of I think Q? I then proceeded to go inside and ask what the deal was in a very polite manner, however he rudely said I can’t help you it’s not in my system and I have other customers. (They were buying a new phone of course which meant commission). When the customers had just walked in after my boyfriend was waiting for over 20 minutes. I’m very disappointed in the way my boyfriend was treated today. I would give a zero star if I could.
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September 2023 by tasha vanklompenberg
Had some trouble switching our phones over from another company, came into the store and AJ was here and did an amazing job at helping us get everything figured out and working great, was very friendly and helpful!
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September 2023 by Claudia Maltos
Andrew helped me get a great deal on internet customer service was great 10/10
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September 2023 by Richard Matzen
Q was awesome helped me get my internet fixed 10/10 service