Rock 'n' Road Cycle is known for amazing service and a great vibe. The shop offers fantastic, genuine customer service marked by friendliness, politeness, and professionalism. Staff are wonderful, helpful, and expertly walk customers through repairs. They are known for their persistence in diagnosing hard-to-find issues and will not return a bike until it is 100% fixed and in perfect working order. The shop stands behind its work and products, working directly with brands to resolve issues. Service is very fast with amazing turn-around time, often completing work in about an hour. They provide efficient service and great deals for a great price. The business has a large inventory of bikes and parts. Customers recommend this place to all, consistently report never having a bad experience, and state they will definitely return.
I needed a new bike lock because mine stopped opening while my bike was locked. Not only did I get the type of lock I wanted, I also learned they can provide a service to cut the old lock off the bike for a very reasonable cost. Their good service kept my day from being ruined.
July 2025
Great service, fair price & quick fix! Phill fixed our kid’s flat tire to let us get right back on the road. Great job!
June 2025
This place is amazing, Cam especially! I haven't ridden my bike in 6+ years. He was able to tune it up like new for a GREAT price! He was also very nice and knowledgeable on questions we had and what accessory brands work best for our bikes. Anything I bought he was able to install right then and there. 10/10 would recommend.
