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June 2024 by Sam
I purchased a "rain" jacket here to take on a 9 day backpacking trip on isle royal. The staff recommended a few that were top quality jackets seeming knowledgeable about the products. After about 15 minutes in the rain on my trip I was completely soaked. I thought maybe this was a one off but after reading countless reviews, this OR Helium Rain jacket is not waterproof. I wouldn't even say it's water resistant. I am disappointed with the lack of knowledge on the product from the staff especially when spending $170 on a rain jacket. At this price id expect a high quality rain jacket to keep my dry on my trip and the staff to know weather it holds up or not. Unfortunately, I had to end it early.
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June 2024 by Carlos Wilson
Britta deserve more then a raise, I’ve had feet pain all my life, I thought it was normal, she’s the first person in my life to take the time to tell me no it’s not normal and show me what comfort is suppose to feel like, I can wait for my new Hola Bondi 8 shoes to get in
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May 2024 by Eric Jensen
Always a pleasure to stop in here. Knowledgeable and helpful employees.
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April 2024 by Margaret Hall
So nice and the staff really go out of their way to help you find just the right items that are perfect for you! ?????❤️?
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April 2024 by Becky Pollack
Great place to find some of my favorite brands like Patagonia and Toad and Co. Great selection and the end of season sales are a great way to save a buck!
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January 2024 by Caitie Bolich
Love this shop!! They had a great assortment of clothing for all body types, a good selection of camping gear, and every knife a young adventurer could ever want. But the best part was the staff, they were kind, helpful, and very knowledgeable. We will be back!!
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January 2024 by Becky Harpe
Very friendly staff and helpful
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January 2024 by Zachary Whitaker
Nice and helpful staff!
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January 2024 by Bob Wiersma
Best. Knowledgable. Value. Trusted. Good people.
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December 2023 by Kirsten Poel
Great customer service, especially the young fella, Karl!
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December 2023 by Tommy schulz
Everyone is so kind and willing to help! They sell great products and really care about the customers. I only shop here for clothes now. NOAH is also a great help, a kind soul and an awesome hunter and fishermen! Try out the KUHL gear!
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December 2023 by Linda Hazekamp
Nice store - sales help very friendly and helpful!
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December 2023 by William Bathke
There's merchandise is ok with me ?
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December 2023 by JenVern JenVern
Very nice store with lots of different options and sizes! The best was the help! I had no clue to what I was looking for, but I knew what I needed. The young Lady was very knowledgeable and Kind and showed me what would be best! I'm so thankful for her Help!!! She made my experience of shopping a great one!!!!
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November 2023 by Ingrid Kellaghan
A quick message to give Sales Associate Delaney in Grand Haven a shout-out for her exceptional customer service. I bought a Patagonia coat, an LL Bean coat and an Earth'a Edge sweatshirt for my daughter who was not available to shop with me. Delaney's knowledge of brand measurements was excellent. Delaney went above and beyond by trying on coats for me so I could buy the right size. I brought the merchandise home and everything fit my daughter perfectly. Thank you Delaney!
