Rite Aid is a leading drug store chain offering pharmacies, health and wellness products, photo printing, and a loyalty program. The mission is to improve the health and wellness of communities. Some customers find it a great spot close to home for seasonal holiday supplies, decorations, drinks, snacks, groceries, and cold medicine. It is a favorite spot for vaccinations, with pharmacy options for in-store and drive-thru service. Reviews note the staff can be friendly and amazing, with some employees providing the best customer service, described as kind, professional, and a great asset. However, other experiences are very unpleasant. Some customers report the pharmacy never answers the phone, a problem lasting for years, and suggest staffing or pay issues. Others state they will never shop there again, citing an unwillingness to accept certain currency and poor management interactions, claiming the store is unable to perform simple tasks.
I recently just moved here from out of state and this pharmacy has been beyond helpful! They’re always super friendly when I call or need anything! Their customer service is top notch. Very impressive customer service
February 2024
Be forewarned this Pharmacy NEVER answers the phone or will take all day to get through. 3 years ago they blamed it on short staffing, 3 yrs later still an issue. Rite Aid needs to pay their pharmacy staff better or something!
December 2023
A quick trip in, but the store was clean and organized. The young man who helped me was polite and professional.
