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July 2024 by M Lo
STOP REORGANIZING THE STORE!
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July 2024 by Ben Geiger
Fantastic deli. The fresh cut cantaloupe and strawberries ? were fantastic. I got some fresh cooked buns cheese ? and boar's head peppered turkey. Good selection of soda pop on sale as well. Nice and clean store. Fast to check out and plenty of amigos for disabled to get around. However be careful with the amigos they only make it to the handicap parking zones before they geo fence and stop.
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June 2024 by Alex Holloway
Do your baggers ever get carts or always sit in the cart corrals and play on there phone always the dread heads smh maybe dont be scared to punish your employees and maybe they will actually respect you
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June 2024 by Jerry Craven
The disabled guy is very rude has no manners whatsoever made my shopping experience there very uncomfortable for me and family will be shopping at a different location!
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June 2024 by Lauren
This Kroger is so beautifully front faced that my boyfriend and I had to stop and take a picture. Props to the night crew for real
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June 2024 by BullOnWallSt
Self check out is glitchy and guy always has to clear it.
5/24. Seems like they fixed the self check possibly. Fingers crossed
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May 2024 by Jay McKenzie
The older employees are the real problem, even the managers. They practice age discrimination on a daily basis by ganging up on the younger employees and degrading them. Do not let your kid work here unless you want them to be harassed and discriminated against on a daily basis.They dont listen to the younger employees either. Not only that but they don't train the younger employees properly so they can keep themselves in power. And of course theres no young people in the office so they take sides with the other older employees and do shady stuff behind the younger employees backs. This should be absolutely unacceptable in any work environment, they need to fix this ASAP.
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May 2024 by Bob Neumeyer
Horrible experience. Cashier named jennafer kept talking to my 10 year old son asking him what he'd do if he found out his family had lied to him about who his parents are and continued to follow him around the store when he was clearly uncomfortable. this woman is very creepy beware with your children!! never coming here again.
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May 2024 by Veronica Smith
I have been a loyal Kroger shopper for decades but today was my last trip. They do not deserve my business. I’ve seen many stores go through a redesign. Heck I remember when A&P remodeled the week before thanksgiving. AND that was better than the Grand Blanc Kroger store.
The bananas are in the bread isle, the pizza kits are in the half empty pet isle with the dog food while should you want cat treats you must search among the pop tarts. I will not be back EVER.
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May 2024 by St. John
Been coming here for years, and it seems like they’re constantly changing the layout of the store. Used to drive farther to this location just for the healthy/vegetarian section, but now all of those items are scattered throughout the entire store. I’ve been seeing expired items and moldy produce more frequently.
Edit: They rearranged the store again, and this time, they have cleaning products/chemicals directly touching food products. There is also a lot of trash and dirt/dust everywhere.
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May 2024 by Justin Boone
The older employees are nice and seem to understand or at least remember customer service. The younger employees, which there are a lot of, have absolutely no understanding or care for the definition or use of customer service. I’m not sure why it is only this store, but every time I go in, I am almost ran into by a teenage worker at least once and then doesn’t even take the time to say sorry or excuse me. I used to think shopping here meant paying more but getting better service. Now you’re just paying more. The card/app/coupon system is more complicated than it needs to be now. There are three different prices for one item, depending on which you use and on top of that, prices really are the highest around. $9.99 for a 12 pack of soda? Come on. I guess if you’re going to have those prices, the customer service better be damn good. And it’s not. Simply put.
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May 2024 by Navy Corpsman
Update: had to grab a few things no time to drive to Meijer ( won’t make that mistake again)
Same issues long lines. Have to bag your own groceries. Store stank, it’s foul stale, mildew odor.
Then after getting home the bag of mandarine oranges had mold all over several that were not seen till the bag was opened.
Only two things can be done, get rid of all current management and start fresh, or just let VGs buy you out.
Also the pictures added “by owner” are not of the outside nor of the inside of this Grand Blanc store. Lies lies and more lies
This Kroger has to be the worst grocery store around. The management is horrible and after writing an email to the executive level people I was advised to go in and speak to the store manager. The very person I was complaining about to them. As the manager acted like I was wasting their time when I made a complaint of rotten and outdated food in the produce section. We had also bought some meat that was on sale, when it thawed it smelled like road kill.
We made trip to another Kroger to get something when we were at a relatives and noticed a substantial price difference of some things we bought. I enquired about this in my email to the executives. The lady actually admitted that they do this do they can “compete” with other stores. So since there is no other grocery store in Grand Blanc, the Kroger corporate people price gouge us.
The store is also not very clean and spills are just left until they dry up. There was the smell of raw sewage in the middle of the store, I was told by the regional manager there was some type of pipe issue. So instead of closing the store and fixing. The left it open for at least two weeks.
Another big thing is the cashiers have to bag all the groceries they ring up. Baggers are few and far between. And how can a person watch to make sure what they are buying is charged correctly if they are bagging their own groceries? This adds to the already long wait times.
The Meijer on Hill Rd. A few miles away, but fresh produce, meat, with a much better selection. The store is really clean.
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April 2024 by etabo al
This place used to be good. Unfortunately, customer service has been nothing other than terrible ! The workers there look miserable and act like it too! Rude and disrespectful!
I’m not going to step a food there anymore !
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April 2024 by Ross McAvoy
Convenient location and friendly staff. Prices higher than normal but have never been out of stock of anything.
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April 2024 by Elizabeth Curnow
Quick in and out
