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June 2024 by Nicole Corzine
Everyone here is very nice, but Danielle helped me out today. I appreciate the great customer service!
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April 2024 by Kelly Rosas
Very polite and helpful staff.
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November 2023 by Dawn
DO NOT UNDER ANY CIRCUMSTANCES GET A MORTGAGE WITH THIS COMPANY!!! They are an absolute nightmare to work with.
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November 2022 by John G.
Looking forward to seeing the results from this year's competition in the a king Competition are expected in January and December
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February 2021 by Lawrence Day
Lynn Devoll at the Grand Blanc, Michigan Branch did an excellent job, as usual, helping me open my new checking account, ordering checks and getting to me ASAP. She then followed-up to make sure I received my checks and that all information on them was correct. - Very professional, polite and efficient customer service.
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November 2020 by Merissa Doll
Flagstar Bank is the worst. If you value your sanity and money never finance with them. They're crooks and liars. You'll never get the same answer twice and employees there must not be allowed to transfer the customer to a manager because I've never been able to speak to one. I've spent 6+ hours on the phone over the last 2 months trying to resolve an issue of them double charging my insurance, making my escrow account -$1650. They keep me on hold for 20+ minutes at a time an
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January 2020 by A Menard
I've always had good service at the Flagstar Bank in Grand Blanc. But I always think about this one incident that happened back in the summer of 2017. I was trying to purchase my car and needed to run to the bank to withdraw $5,000 (which I had more than $5,000 in my account). I went inside to the counter and asked the teller for the amount. She said "$5000?!? What do you need that money for? We cant get that for you right now." I replied that I needed the money now because I was going to purchase a car. I asked for a manager and even the manager didn't want to give me the money, saying it was too much to withdraw (they never gave me a reason why I couldn't withdraw my money). After 5 minutes of talking back and forth, they reluctantly gave me my money. I've slowly stopped banking with Flagstar after similarly odd instances at other locations.
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October 2019 by Zeferina
Do not like dealing with this branch !
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February 2018 by SUSAN R
Pleasant.
