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“Lacey was very thorough and helpful. I knew she would get back with me when she said she would. She looked up things for me that I was concerned about. My overall experience was really good. I love my new preowned vehicle!”
“Found that they had a 370z for sale that i wanted even though i was coming from out of state. Mitchel did everything he could for just about two weeks for me. Sending pictures and info of the car, what bank would be ideal, and all that. He even waited 2 hours after closing for me to come by as it would be the only day available to pick up the car for me unless i came two weeks later due to my hectic schedule. The bank was a bit of a pain and frustrating for myself, himself, and im sure the sales manager and finance manager. But at the end it all got situated and pushed through on a short time schedule. I appreciate him and the rest of the team. As a person who used to work at dealerships before he was the most thorough with everything on any of my car purchases ever!
Get that man a raise or something, and thank you from the Lara / Tucker family”
“John Combs is one of the best Sales Advisor i worked so far. Very professional and customer centric. I only spent less than an hour at dealership during entire process and he made the entire process seamless and enjoyable. Thanks John”
“Great service department, they got my car in and fixed within 3 days. After a terrible experience at another dealership (for this same repair) its nice to deal with people who are helpful and quick with their repairs.”
“Took car in for the 20,000 mile service. An appointment was made via phone and was met by a service representative who was very friendly and professional. Went to lunch with a friend and returned to pick the vehicle up. It was ready and in great shape having been washed. Again the service rep was great and I was on my way home. Thanks for this fine experience.”
“I got my car fixed here after somebody hit my parked car. The estimate was quick and fair. They ordered the part that they needed, I dropped off my vehicle two days later, and they had it all done by that afternoon. I truly appreciate the kindness and professionalism. I am happy that I chose to have my vehicle fixed here!”
“Suddenly was experiencing battery issues a Labor Day weekend a few days before needing to drive 700 miles home. After not being able to locate the battery I first selected, the staff gave me a discount on a better battery and then installed it for me! Saved me a lot of stress wondering if I was going to make it back on my long road trip home.”
“Travis Mosier …. No wonder you’re the GM , your customer service skills were FAMTASTIC !!!
Thank you for helping me with the air conditioner on the Nissan !
Keep up the excellent work Travis ????????????”
“I love this dealership. The team is very friendly, insightful, and does what they can to help. They always go above and beyond to ensure you're taken care of. I cannot recommend them enough. :)”
“We have purchased two vehicles here with sales advisor Anthony Naylor and had a very good experience. We have recommended him to family and he helped them find great vehicles, too. We trust what he tells us, he listens to what we want, and helps us find a good vehicle. Highly recommend him!”
“Had to have mirror replaced because of winter accident. Dealt with Jennifer in Body Shop. Very professional. Hightlight was my ride home by Marcus, a porter. What a kind young man. He was professional and courteous! His kindness made my day. A true gem at Al Serra! Will definitely return!! 10/10!”
“Getting a couple tires mount. Staff are courteous and helpful. Waiting room is clean and heated. There is coffee and TV. A couple bench and a couple comfy chairs!”
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“Darrel was Absolutely Flawless! He was very kind and a great personality! He was very thorough with all the information. He even made sure we knew the car workings on the inside before we left. We would like to Thank Darrel for his phenomenal service. R@D Egerton”