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September 2024 by Ravinder Pal
John Combs is one of the best Sales Advisor i worked so far. Very professional and customer centric. I only spent less than an hour at dealership during entire process and he made the entire process seamless and enjoyable. Thanks John
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September 2024 by Mari Kay Scott
polite, fast and efficiently. I feel taken care of when I'm at the service center. Got a ride home too!
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September 2024 by Lisha Williams
Fast & convenient
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September 2024 by Joyce Katona
John is an amazing sales professional! He is extremely knowledgeable about Cadillac vehicles, provides timely and comprehensive answers to your questions, and is one of the most personable sales associates I have ever met. Thank you, John!
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September 2024 by Sunflower Dragon
Quick and professional.
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August 2024 by Alvin Sanders
I have purchased multiple vehicles from Al Serra the team is very professional and friendly but the key to my loyalty is my sales representative, Hudy Handy very through and customer focused. Handles all my concerns promptly and closes the loop on open issues he is a true professional Al Serra Grand Blanc is very fortunate to have him.
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August 2024 by Frances M
Great friendly service!
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August 2024 by Joe Gallagher
Fast. Painless. Adorable. Quality.
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August 2024 by Teresa Burtrum
Great personal attention and always doing the extra to make things right. Never had a bad experIence!!!
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August 2024 by Devi Johnson
Easy scheduling and took less time than expected. Better price, quality and overall service than 10 minutes oil change places!
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August 2024 by Richard Denam
Deon Miller was helpful and he is the reason we will have it done there. When I get back town the last of September.
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August 2024 by Nic Romanow
Anquan was professional, caring, personable, and went out of his way to make sure our buying process was fast and fun.... He answered all of the questions that we had, and even answered some that we hadnt thought of. AAAAA+++++ service. Highly recommended by us !!!!!
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August 2024 by Corey Deshawn
Service was good. Wasn’t a long wait. Wasn’t happy prices went up on my oil change but Other than that
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August 2024 by Bill Neale
“ Jim did an above and beyond job of helping us with a serious quality issue involving the transmission with our new XT6. We are very disappointed in GM’s quality control but not with our service.
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August 2024 by Don Best
Had a great time selecting a new car at Al Serra Cadillac. Our salesman Anthony Young was very helpful and a joy to deal with. He was very patient with us while explaining all the new to us Cadillac features. Will definitely see him first for our next Cadillac .