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August 2023 by Jacob Emerick
I’m new to the boating world. I bought a pontoon which needed motor work done. SS Marina, picked my boat up (promptly) and repaired/serviced it. Their price was fair. Greg, Mike and the rest of the crew worked tirelessly to get it fixed fast. On one particular day, they were there past business hours trying to get it done and back on the water, unfortunately it needed a tiny gasket which they didn’t have in stock (it happens). They probably coulda used the old gasket and sent me on my way. They did the right thing, the right way and my boat has ran fantastic ever since.Sad to see some negative reviews, they honestly scared me from going there. I am not disappointed with them, I refer everyone I know to go there. Shannon was always friendly and personable, the mechanics know their stuff. If they can save you money, they will. Please don’t let any of the negative reviews deter you. Give them a try for your boating needs. Thank you Sugar Springs Marina! Happy customer for life here.
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November 2022 by John Reynolds
Very nice shrink wrap service. Fast too. Highly recommended!
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September 2022 by Stephanie Robson
Always a pleasure doing business here.Very helpful and accommodating.
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August 2022 by Katie Ashley
Was on the phone with my husband when he was dropping off the boat they rented. The owner came out screaming and cussing at them over a bit of dirt left from the anchor. Kept the entire deposit for it. Wouldn't recommend renting a boat from here. Sad because the girl who handled the rental was very sweet.
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August 2022 by Bobby T
Be aware that you will not get your deposit back. The boat our group had they claimed had seaweed/dirt on it. They put the boat on the lake and took it off the lake. Do not recommend.
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August 2022 by Richard Ashley
⚠️ ? ? ⚠️ ? ? ⚠️ ? SCAM ALERT WILL NOT RETURN YOUR DEPOSIT BACKVery disrespectful and unprofessional treatment from the owner, we spent most or our time anchored in the middle of the lake swimming blaring music having a blast, we used exactly $9.00 dollars in gas, when I pulled up the anchor to head back to the lake house we rented for the weekend there was seaweed stuck to the anchor and I couldn't stop some seaweed from dropping on the front of the deck "not even were the seats are" mind you, now being at an airb&b i didn't have a means of spraying of the very small amount of mud off the boat now i realize someone needs to spray off the boat and he needs to be payed for his work but $100 cleaning fee is a bit of a scam ive rented a few boats in my life and have never had this problem before
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August 2022 by robert broecker
It was fine with the nice girl that helped I'm married and happy she was most help but had another person help to get what I need he seemed bothered that he had to help.
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August 2022 by Aaron P
A group of us rented a pontoon boat and they charged us 100$ because it was “too dirty” and required less than a minute of being power washed.
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July 2022 by Katie Grantham
Owner was rude. Accused us of not using bumpers and scratching the side that we we didn't even dock it on. (His staff put it in the water for us and dock was on opposite side of damage) Said it was the messiest boat he has ever had returned and we swept and wiped everything down. We are not a family that "trashes" our own stuff let alone someone else's. Refused to give us deposit and was extremely disrespectful. Don't recommend renting from them.
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June 2022 by Mike Schajter
We purchased a new pontoon boat here last week, with the help of Doug and Shannon, we had an excellent experience. Explaining the boat to us on and off the water. We would recommend sugar springs marine to anyone if you are looking to purchase a boat.
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June 2022 by Heather Kidd
Highly recommend Shannon, she's so very kind and helpful!
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September 2021 by paula mitchell
These are some of the best people. I came in with a motor that I didn’t need. They hooked me up and made me feel great about what I bought. Thanks guys, you ROCK!
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June 2021 by Deena B
I would not recommend this place! Owner (Doug) was completely rude. He was screaming and swearing. He got angry when questioned why the bill was more then previously stated. I have heard from several people about his behavior but have not experienced it myself until this past weekend. This place lost not only my business but my friends and families as well. DO NOT DO BUSINESS HERE!
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June 2021 by Nick DeNardis
Great prices and service! Nightly recommended.
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June 2021 by Brittany M
Always super helpful!
