Sugar Springs Marine & Storage has earned a strong reputation for outstanding customer service and quality boat repairs. The team, led by Shannon, is praised for their dedication and willingness to go above and beyond for their customers. Many reviews highlight the exceptional help received during boat purchases and repairs, emphasizing the team's professionalism and efficiency. Customers have shared experiences of prompt service, with one reviewer commending the team for fixing a tritoon that had issues since its purchase. Shannon and her crew even transported the boat to the manufacturer to ensure it was properly repaired. Others appreciate the friendly atmosphere and the team's eagerness to assist, especially when urgent motor problems arise. Newcomers to boating have also found Sugar Springs Marine welcoming and supportive, with fair pricing and timely service. Clients recommend traveling from distant areas, like Grand Rapids, to take advantage of the service offered at Sugar Springs Marine. Overall, the business is recognized for its honest, hardworking staff and commitment to customer satisfaction, making it a trusted choice for boating needs in Gladwin, MI.
Shannon, Keri and the team at Sugar Springs were fantastic from start to finish on our boat purchase! They helped us find exactly what we were looking for - Shannon even met us after hours because of our schedule. Mike and the guys at the shop were all very professional - you’ve got a customer for a long time!😎
August 2024
Sugar springs marine fixed our pontoon boat! They were fast and efficient and we were very pleased with the price! They were also friendly and helpful. I would highly recommend them!
August 2024
Huge shout out to Shannon Macon, who at very close to closing time, helped a mama out. Her kindness and wonderful service saved the day!
