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January 2024 by Daryn Waddell
Everyone we worked with at Richardson’s on purchasing a new vehicle was great!! The whole team made the process easy and effortless. Our salesman, Guy, went above & beyond even after our purchase to ensure everything was going well with our new ride! I would recommend them to anyone & look forward to working with them again in the future.
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January 2024 by Kim Chinery
We had a great experience with Jake Walton! We were trading in a lease. It was quick and painless. He worked hard to find the new truck that would best meet our needs. We couldn’t be happier!
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January 2024 by Brittany Thatcher
Peggy and Corey were great to work with. They made the process simple, smooth, and stress free. I would definitely recommend Richardson to anyone in the market for a vehicle. They even made the experience wonderful for my 5 year old who tagged along with me that day. My family loves our new vehicle and we are so happy we made the decision to upgrade. Huge thanks to the Richardson team!
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January 2024 by Reggie
Sooooo, yesterday, I did a thing. I didn’t wake up thinking I was going to do a thing, but the universe (and I) said it was time. She is a 2020, black cherry, Chevy Trax. If anyone knows where I’ve been in my life, this is a super big accomplishment and I am so over the moon about her. All of this would not have been possible without my brother @Christopher Sean, who shows up and goes to bat for me EVERY. SINGLE. TIME. Thank you for the grace you have always shown me and I love you more than you will ever know. Also, big thanks go to Evan, Corey, Nick and the rest of the Richardson’s Chevy Gladwin family for helping a girl achieve such a monumental success. Thanks to my Grandson Damien Mann for making her shine so pretty ( Richardson’s detail shop taught him well). Finally, I would like to thank my kids and grand kids for being so supportive, even when I think I don’t deserve it. I am the luckiest Nana and Mama in the whole wild world. I love all of you so very much ?
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January 2024 by nancy letourneau
I have to say I have never been treated so well from a dealership. The 3 young men that helped me with the new lease were phenomenal. They were kind and patient. I've been very ill . Was recovering from pneumonia and moving slow. My daughter's met me at the dealership and with their help and the young men everything was completed great. Please check the paperwork for the 3 young men's names because I've forgotten them because I wasn't feeling well. Everyone at the dealership was friendly and had smiles. It was a pleasure doing business with Richardson's...Oh and I wasn't contagious.? Just recovering from pneumonia.Thanks again for a most positive experience with my new lease. ❤️
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January 2024 by Sarah Foster
Johnathon was an absolutely wonderful salesman, getting me exactly what I wanted and hanging out with us the whole day that it took us to make my dream ride happen! He was very professional and knowledgeable along with being very friendly and making us feel right at home! The business manager, Corey, was equally amazing and helpful while setting me up with great financing options, while also being very friendly and compassionate. Richardson in Gladwin is the place to go if you’re in need of your dream vehicle!
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November 2023 by Craig Bellville
We've had the car 60 days when it just quit running on my wife and son going to work.... AAA would only tow it for free to the nearest repair shop... Which was in Marion... The mechanic there said it was something to do with the battery not holding a charge and probably something major within the electronics... I told him to stop bc it was still under a 90 day warranty that I thought was bumper to bumper, but turns out it was only power train... So gladwin immediately put in a new battery, I think based on what the previous mechanic said... And then I think called me up and said it was fixed.... I don't believe they took it for much of a test drive bc when I came over after an hour drive to bring it home.. I only made it 3 blocks and it died again.... Doing the exact same thing it did when I had it towed there. After nearly a half hour I was able to get it turned around and had to go by the dealership again bc I was traveling in the slow lane and couldn't get over to pull back in. Well it completely died 3 blocks from Richardson's where i left it in a car wash parking lot.. my wife had already gone ahead to the dealership, so a technician and service department person came to pick me up but first tried for themselves to drive it, and it didn't work for them either. An employee took me back to the dealer bc they were going to tow it back when he decided to try again and it did run eventually and they got it back to dealership, but that is where it currently sits again.... I am awaiting more news but expect them to tell me it was a sensor, which will again not be covered under the power train warranty, but I will ask them to first apply the $315.00 dollars that I spent on a new battery and install, which apparently wasn't the issue. So, so far not a good experience.
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November 2023 by Angela Jackowiak
Great experience with Richardson. Found vehicle online and had immediate response from Melissa, she was very personable. Came in and was introduced to salesman Jake. He was really nice and polite, had a great sense of humor. Almost like dealing with a friend. Also impressed with finance officer. The entire team I had treated me fabulous. Jake even sat in the vehicle and helped me navigate the stereo without making me feel like an idiot. Will recommend Richardson of gladwin in the future.
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November 2023 by Matt Weckesser
I’m very impressed with the Richardson’s team in Gladwin. Everyone was great to work with! They worked to make my deal via text/email so it was just a quick trip in to pickup my new truck.Thank you Jake Walton, Melissa Olney and Nich Ziems.
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November 2023 by B Wil
I have been to Richardsons many times before. I have bought 2 vehicles from them, had repair work done, asked questions and have always been helped and been well taken care of. The last time I was helped by Guy, and he was amazing. Super helpful, got me all the answers I needed and got me into my new truck with ease. Guy knew what he was talking about and helped me along every step of the way!
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October 2023 by Stephanie Zemer
We had begun looking for a new vehicle since our lease was ending and we got referred to Guy and he went above and beyond to find us a vehicle we wanted! He provided excellent customer service and we couldn't be happier with our new Buick Envision we brought home today! ? everyone we dealt with there was amazing and we thank you for it! We will definitely be back for our next vehicle! Thank you Guy!
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October 2023 by matthew Fisher
great experience from Melissa and Jake. I emailed and was responded to immediately. They had just got the truck i wanted on trade and i was driving it home in less than 24 hours. They got the 172 point inspection and detail done as quickly as possible. Will be coming back for any future purchases
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October 2023 by Selena Hallett
We just purchased our third vehicle from Richardsons of Gladwin and couldn’t be happier. If you’re in search of a new or used vehicle they’ll be there for you- we’ve purchased both new and used through them over the last 4 years. We have never felt pressured or let down. No other dealership has made us feel as comfortable as them.We’ve had great interactions with Nich, Chris, and Corey when we purchased our last couple used vehicles - Most importantly the Silverado we purchased last year. That truck has been amazing for us.On our search for our most recent vehicle, a brand new Trailblazer- Guy (pronounced Gee) was an incredible person to have as our salesman and Trevor was great when it came to finalizing our paperwork.Guy was extremely respectful, upfront, communicative, stayed on task and within budget, and gave us an all around great experience from a smiling welcome to a thorough tour of the vehicle before we left. Though we’ve had great experiences with everyone here over the years, I am truly happy we got to work with Guy this round.I can’t recommend this dealership enough!- Trevor & Selena Hallett
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September 2023 by Selena Peck
We just purchased our third vehicle from Richardsons of Gladwin and couldn’t be happier. If you’re in search of a new or used vehicle they’ll be there for you- we’ve purchased both new and used through them over the last 4 years. We have never felt pressured or let down. No other dealership has made us feel as comfortable as them.We’ve had great interactions with Nich, Chris, and Corey when we purchased our last couple used vehicles - Most importantly the Silverado we purchased last year. That truck has been amazing for us.On our search for our most recent vehicle, a brand new Trailblazer- Guy (pronounced Gee) was an incredible person to have as our salesman and Trevor was great when it came to finalizing our paperwork.Guy was extremely respectful, upfront, communicative, stayed on task and within budget, and gave us an all around great experience from a smiling welcome to a thorough tour of the vehicle before we left. Though we’ve had great experiences with everyone here over the years, I am truly happy we got to work with Guy this round.I can’t recommend this dealership enough!- Trevor & Selena Hallett
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September 2023 by Matt & Susie Groendal
The team at Richardson Gladwin is great to work with. Chrystian and Nich on the sales side were friendly and helpful. Corey made the business side pain free. Melissa was very welcoming and everyone made us comfortable (even with our six month old grandson tagging along to help grandpa find a truck)!
