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“Good people, don't be fooled by the looks of those coming in and out of the store. If you're not a smoker, not the place for you. However, they do have some nice apparel to represent the West Side of GR called 616 West. I've purchased a few things from there, and I love it. Very comfortable clothing. Nice art work on the walls as well.”
“My local dispensary of choice for a few years! All the staff members have always been kind, courteous, and knowledgeable. Couldn't imagine shopping anywhere else.”
“Absolutely amazing! Connor and his team are extremely knowledgeable about all product in the store and are so willing to help out! I left a very happy customer, I will be coming back for sure!”
“Go see Gaige! He was helpful, knowledgeable, and very nice. He helped me find exactly what I needed which was some thing I didn’t even know I wanted. :) True customer service!”
“Neat and clean store with good employees. Like most vape shops and manufacturers, I would appreciate it more if they were able to carry more/varied supply for older adults and ex-smokers.”
“Rachel assisted me on my most recent venture and let me tell you, she is amazing! She was super patient, very informative of her concentrate glassware, and friendly during our whole interaction. She was welcoming and didn't make me feel inferior or ignorant with any of my questions. Due to her excellent knowledge and compassionate , genuine nature, it led me to make purchases i wasnt intending to make upon entering the store. She is a gem and I am super thankful I was able to have her exceed my expectations at this store!P.s. don't mind my robotic feel for this review. I genuinely mean all of it. I just want corporate or someone to pick up on all of these trigger words and recognize this woman (more) because she truly deserves it! Thanks.”
“Love this store. The guys that work here are always very pleasant and helpful. They have so many different smoking accessories. They have something for every smoker in this store!”
“Employees are very friendly and helpful. 5 stars for customer service! Only issue I have is the hours. You guys should open earlier on Monday! Gotta go to bills unfortunately.”
“One of the best place to get proper stored cigars. Always promising and good quality products. Very friendly staff and great vibe. Been customer here for a year almost. Never had a bad experience.”
“Had an issue with my vape no one could figure out until I stopped by the Wild Bills on Jenison. Helped me out fairly quick and were super polite the whole time. It was my first time there and they treated me like I came in on the regular. Will start coming here from now on for my vaping needs!”
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“Very great shop!!! Great customer service, great new staff and respectful. Rlly great communication and awesome selection of vapes, cigars, cbd products and more. I will be going to this store more than any of them. Thx wild wild west!!!!”