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“The owner is super friendly and makes sure you get help finding exactly what you need! If you've never been to a smoke shop I'd definitely recommend checking him out! (He also has a really cute shop puppy)”
“Good people, don't be fooled by the looks of those coming in and out of the store. If you're not a smoker, not the place for you. However, they do have some nice apparel to represent the West Side of GR called 616 West. I've purchased a few things from there, and I love it. Very comfortable clothing. Nice art work on the walls as well.”
“Absolutely amazing! Connor and his team are extremely knowledgeable about all product in the store and are so willing to help out! I left a very happy customer, I will be coming back for sure!”
“Go see Gaige! He was helpful, knowledgeable, and very nice. He helped me find exactly what I needed which was some thing I didn’t even know I wanted. :) True customer service!”
“Love this store. The guys that work here are always very pleasant and helpful. They have so many different smoking accessories. They have something for every smoker in this store!”
“Rachel assisted me on my most recent venture and let me tell you, she is amazing! She was super patient, very informative of her concentrate glassware, and friendly during our whole interaction. She was welcoming and didn't make me feel inferior or ignorant with any of my questions. Due to her excellent knowledge and compassionate , genuine nature, it led me to make purchases i wasnt intending to make upon entering the store. She is a gem and I am super thankful I was able to have her exceed my expectations at this store!P.s. don't mind my robotic feel for this review. I genuinely mean all of it. I just want corporate or someone to pick up on all of these trigger words and recognize this woman (more) because she truly deserves it! Thanks.”
“Neat and clean store with good employees. Like most vape shops and manufacturers, I would appreciate it more if they were able to carry more/varied supply for older adults and ex-smokers.”
“absolutely love these guy!. I've never had a bad experience here. everyone is always really friendly and helpful when we go in there. it's quite literally the only liquor store I go to.”
“One of the best place to get proper stored cigars. Always promising and good quality products. Very friendly staff and great vibe. Been customer here for a year almost. Never had a bad experience.”
“Employees are very friendly and helpful. 5 stars for customer service! Only issue I have is the hours. You guys should open earlier on Monday! Gotta go to bills unfortunately.”
“Had an issue with my vape no one could figure out until I stopped by the Wild Bills on Jenison. Helped me out fairly quick and were super polite the whole time. It was my first time there and they treated me like I came in on the regular. Will start coming here from now on for my vaping needs!”
“Stopped in and Stacey and the crew made my experience so memorable!! They were very knowledgeable, high energy, always smiling, and the whole atmosphere is a vibe!!!”
“The best deals around for vapesAnd cross cross tobacco for 4.99Tubes under 2 rollers a pack but it no longer them do I have to makeall the things you need to wrap yourBlue dream or grape apeI stock up every week and then I'm backBut since I found the deals on the Novo bar which I adoreTobacco isn't a thing as much anymoreMy goal was to quitAnd this deal does itNow I makeA vapeLast a weekInstead of getting smokers cough which I no longer receiveIf you want to save money this place is for youEither for your couch lock needsOr sativa for things to doBut only the stuff to smoke it with ladies and dudesThe staff is polite and at least to me haven't been rudeHave a wonderful dayAnd be safey'allDon't forget this deal on the Novo bar vapeI save so much money here I can much more to my support network...reciprocateBut that's only for those that of which they can relate”
“Huge variety of everything to choose from. Nin was working and he was super nice and accommodating in getting me back on my route as I was lost and my phone died.”
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“Very great shop!!! Great customer service, great new staff and respectful. Rlly great communication and awesome selection of vapes, cigars, cbd products and more. I will be going to this store more than any of them. Thx wild wild west!!!!”